Mudflap, Inc.Reviews of mudflapinc.com

Horrible service. I have been trying to this app and I can is Horrible the hausedve made me uploaded 3 different debit car 2 front wells fargo and 1 front bank of America and they keep telling me that those cards aren't bank afiliete cars . I do not recommend anyone to use this app

The guys just hangs up the phone after I questioned his information. Gave me wrong information and when I stated that it was wrong he didn't like it and hung up...

I called to change my bank info. First I was told I would get a hundred dollar voucher to spend. Then I'm told that I have to join a company "name mumbled" for discounts. I have to pay $1+ with a credit card to get started. "No I told the gal," I did not call in for that. I was then told O had to except it. No I am not. I don't want the $100 voucher or the 15 day mumbled company discount deal. No choice I was told. You want to bet? I tactics. Very high pressure sales tactics. I will maybe call on a different day. Do not email me with a bunch of bs offers. They want your email and check boxes to be able to leave a review. "Beware".

A completely ridiculous application process that demanded my EIN filing refer to my LLC on one document even though I supplied them with both, of which one originates from the feds and the other from my home state. It's a fuel card for goodness sake.... not a national security clearance request.

Time for some ACCOUNTABILITY & CONSEQUENCES! 😡😡😡 I was using the Mudflap app to save money at the pump for diesel fuel purchases! I made a purchase at a Kwik Star in Cedar Rapids, IA on Wednesday, Feb 21, 2024. It pre-authorized my purchase at $100 with my form of payment I had previously added to the Mudflap app, which was my Venmo debit card. I then pumped the amount of diesel and the total was $70.20. You then give Kwik Star the code provided to you by the Mudflap app. They put it into their computer which is Mudflap’s software connected to Mudflap. The transaction is finished and they provide you with a receipt and within seconds you get a text notification from Mudflap thanking for the purchase. The difference between the pre-authorization and the actual amount purchased is then returned to your form of payment, which in this case was Venmo. All is good. The next day, Thursday, Feb 22, 2024, I purchased diesel again at a Kwik Star in Webster City, IA. Same steps. Pre-authorized my purchase for $100. I pumped $81.39, but this time it did not return the difference back to my Venmo debit card of $18.61 so I called Mudflap and Venmo both and they both blamed one another. I also find out that #Stripe is Mudflap’s debit and credit card processor. I professionally try to find out where the mistake was made by the time stamps of the communications between Mudflap, Stripe and Venmo. The CEO of Mudflap, Sanjay Desai called me on Friday evening Mar 1, 2024 and apologized and assured me he would solve this and provide me with the time stamps for proof of what happened. Unfortunately Sanjay Desai never kept his word ! 😡😡😡 I called Venmo and Mudflap on a three way call today and was informed by Candi Estes that Mudflap was no longer going to allow Venmo as a form of payment and drum roll, they also closed my account! 😡😡😡 For what??? For holding Mudflap accountable for not taking the responsibility to make sure my money was returned to my account??? What happened to integrity, moral and ethical standards??? 😡😡😡

Attention all Flying J, Pilot, Loves, & TA operators. Due to: superior fuel pricing, excellent service, and a greater variety of locations, I will be fueling exclusively with “Mudflap” till further notice. I apologize for any inconvenience.