customer
BUYER BEWARE on stitching quality
BUYER BEWARE on stitching quality. Received muddy matt dog bed end of April & today (8/13/26) dog's 'S' hook that is for rabies tag got caught & unraveled a foot of the looped covering material when she went from a long laying down to sitting up. (The 'S' hook ends were closed & not open. I do not know how the the 'S' hook became attached to the rug material in the 1st place. The 'S' hook was very hard to unhook it from the material.) She's not a destructive dog & wasn't chewing it or rough housing ... just laying down & tried to sit up when I called her name. The 60-day guarantee is very limiting & too short so doesn't cover the quality or durability of the material and/or the stitching. I now regret also buying 2 rugs & drying wrap due to the quality of their materials' stitching potentially unraveling too with continued use. I now see someone else's bad stitching revew ... too late. I do NOT recommend Muddy Mat products due to the questionable stitching quality.
Response from Muddy Mat®Aug 16, 2026
Thank you for sharing your feedback. We understand your concern regarding the stitching quality and the issue with the dog bed. We have sent a request for your contact information and order details so we can look into this and assist further.


