Bill R.
Absolute scam company
Absolute scam company. I tried ordering a mat online, the price was $19.97. Spent the next several minutes declining every kind of add-on offer imaginable. I did accept 2 of the offers which should have added $1.99 to the order. When I hit check out the total jumped to almost $53 and there was no way to change it. I immediately called “customer service” to remove the additional charges and spent the next 15 minutes declining those charges over and over. I finally just told her to cancel the entire order and had to argue about that even more. Highly deceptive advertising and sales tactics. Be wary.
Response from Muddy Mat®May 22, 2025
Thank you for your feedback, Bill. We’re sorry to hear about your experience and take these concerns seriously. We have sent a request for your contact information and order details so we can investigate this further and assist you promptly.


