Peta
I ordered 2 mats and recieved a offer of a free one
I ordered 2 mats and a free one, after I put in my credit card number and details, I got a pop up telling me I was black listed??? No reason given.. I checked the number I had typed and all correct.. I tried a second time… same pop up … so I went to muddy mats Australia and tried to call them on the toll free number they have on the site.. but apparently that number belongs to no one.. now I’m worried my name address phone number and credit card details were all saved when I clicked to purchase.. Ps.. I’m not in Canada even tho it’s saying I am 🤨 Thank you.. I would really appreciate that, it’s worrying to see that they black listed me.. and that my personal details were out there.. Please let me know and if we can sort this out I hope I can get the mats at the discounted price plus a free one… 🙏
Response from Muddy Mat®Aug 15, 2025
Hi Peta, thank you for your feedback. We understand your concern regarding the challenges you experienced while placing your order. We've sent a request for your contact information and order details so we can look into this for you.


