Judy
I've ordered the rugs before and been…
I've ordered the rugs before and been very pleased. However, I ordered a crate pad for my dog. When it came it was folded in half and that part that was creased will not lay flat. I decided to take it the mat out of the rug To see if I could straighten it. The zipper is useless. The zipper pull didn't have a stop so it came right off and I can't get it back on. Not good!
Response from Muddy Mat®Oct 19, 2025
Thank you for sharing your feedback, Judy. We’re sorry to hear about the issue with your crate pad and zipper. We’ve sent you an email with further details and assistance to help resolve this as quickly as possible.


