customerNanni
A+ customer service
I could not find the place to remove the cover. It was so well hidden to protect pets from chewing I thought I got the wrong product. After emailing this morning 7/9/26 within a few hours I received information on where to find the zipper. The customer service was amazing. I recommend this product and company for their great product and customer service.
Response from Muddy Mat®Jul 12, 2026
Thank you, Nanni, for your feedback. We’re pleased our team could assist quickly and that you recommend us.


