M-Shape Beauty is a global leader in body sculpting technology, offering top-quality state-of-the-art spa equipment for your aesthetic business. We also offer beauty machines for personal use. Free training and lifetime technical support is included with all spa machine purchases.
M-Shape Beauty (mshapebeauty.com) has 68 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
Also known as
mshapebeauty.com
Website
mshapebeauty.com
Category
Cosmetics & Makeup
Location
New York, New York
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 94% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
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I’ve had 2 em shape machines for over 2 years. I would highly recommend them to anybody interested in reshaping their bodies. I use it every day and am thoroughly impressed by the results
Response from M-Shape BeautySep 29, 2026
Hi George,
Thank you for the 5-star review and for being with MShape Beauty for over two years! It’s great to know both of your EMShape machines have become such a regular part of your routine and continue to deliver results you’re impressed with.
We really appreciate your recommendation and continued trust in our equipment. If you ever need anything, you can always reach us at +1 917-768-6066.
PM
Paige M.
We've had a great experience with our…
We've had a great experience with our device. It's easy to use, we've seen great results, and the customer service has been responsive and helpful whenever we've needed support. We're very happy with our purchase!
Response from M-Shape BeautySep 29, 2026
Hi Paige,
Thank you for the 5-star review! We’re so glad your machine has been a great addition and that you’re happy with your purchase. It’s also great to know you’ve had a positive experience working with our team whenever you’ve reached out.
We truly appreciate you choosing MShape Beauty. If you ever need anything, you can always reach us at +1 917-768-6066.
BM
Bryn M.
M-Shape overview
Gwen from M Shape called me as a follow up to my purchase nearly a year ago of an Em-shape Neo Elite.
What the Neo Elite is:
A HIFEM machine with RF output. A neuromuscular stimulation machine. A standard outlet 120V 60Hz connected unit that is powerful enough for home use. It’s an excellent supplement to a healthy lifestyle and gym orientated individual. It helps on those days when you just didn’t make the gym (tired or busy). It’s also extremely therapeutic - something they don’t advise on, maybe because that would classify it as a medical device? But it really helps with score muscles and even sore joints. It’s tricky to get the machine pads positioned for shoulders but persevere it’s worth it, over time, it really helped me decrease pain in worn shoulders as i’m an old bodybuilder. The machine is an excellent supplement to an active lifestyle especially as you age
What it is Not
. It is not a commercial spa 220V connected machine! So those who write “ it’s as powerful as a spa machine” are incorrect. You can’t break ohms law… and for those who think James Watt invented P=V.I check your history 😊
The maximum power available from a standard 120V home outlet, is not the same as from a 240V volt phase to phase outlet.
. The question is, is it powerful enough and the answer is emphatically YES!
Powerful enough , especially on smaller muscle groups, arms shoulders and abs. it’s an excellent supplement to a gym workout
. It’s not going to give you huge muscle growth
. It’s NOT a replacement for the gym
. It’s not going to help you if other aspects of your health are not addressed (obesity, serous mobility issues etc ) - can it help to get you stared? YES, but it’s not a replacement for the gym or a healthy overall lifestyle.
. The whole “ it’s like doing 20000 sits ups” comparison many make, in my opinion, is misleading, I’m sure it’s mechanically accurate to say, but there is no way it will ever replace a hard heavy gym workout. If it did every guy would be a version of the Rock (before he turned into his umm … puny version) of himself
. It requires consistency like all things it’s a game of mm not inches and the results happen overtime with consistent use, eating and a healthy life style
Conclusion
. It’s a great supplement to a healthy life style
. It can help with injuries and pain, as it’s zero impact
. It can help you get started on a road to being more active
. It is an excellent assist to regular gym goers for sure.
. For me it was worth the investment, but if your looking for miracles, this is not it!
Response from M-Shape BeautySep 25, 2026
Dear Bryn,
Thank you so much for taking the time to share such a detailed, knowledgeable, and honest review! We truly appreciate you sharing your experience using the desktop EMShape Neo Elite nearly a year after your purchase.
We completely agree with many of your brilliant insights. You hit the nail on the head— the EMShape Neo Elite machines are designed to be an excellent supplement to an active lifestyle, not a replacement for the hard work put in at the gym. We also love your point about consistency needed to achieve real results.
It is incredibly rewarding to hear how the machine has provided therapeutic relief for your shoulder pain and served as a zero-impact recovery tool for your bodybuilding routine. Your breakdown of the power output and expectations is also helpful for the rest of our community.
Thank you again for choosing this machine to be a part of your fitness and wellness journey. We are proud to support you here in the USA!
HH
Heidi H.
One way we heal
My husband and I are very active, fit, eat clean and love finding new ways to support health and wellness. We used this machine initially for a week and both saw great results in strength and reduction in puffiness. Now we use it about once a month for maintenance. We’ve found it helpful after flights to reduce inflammation.
Response from M-Shape BeautySep 25, 2026
Dear Heidi,
Thank you so much for sharing your experience with us! We are delighted to hear that your machine has become a valuable part of your active, healthy lifestyle.
It is wonderful to know that both you and your husband saw great results with strength improvement and puffiness reduction right from the start. We especially love hearing how you use it for monthly maintenance and as a go-to recovery tool to reduce inflammation after flights.
Thank you again for your valuable feedback, and we wish you both continued health and wellness!
GI
Gilbert
⭐⭐⭐⭐⭐Great results
⭐⭐⭐⭐⭐
We absolutely love our EMS machine! We’ve been using it consistently and have been really impressed with how easy and convenient it is to incorporate into our routine. The sessions are quick, comfortable, and we can definitely feel the muscles working.
The quality of the machine is excellent, and it’s become something we actually look forward to using. We’ve tried other fitness and wellness products before, but this one has really stood out for us. Highly recommend it to anyone looking for an easy way to add EMS training into their routine!
Response from M-Shape BeautySep 25, 2026
Thank you so much, Gilbert, for this incredible 5-star review!
We are absolutely thrilled to hear how much you love your EMS machine. Knowing that it has stood out from other products you've tried—and that it's become something you look forward to using—truly makes our day.
The machine is indeed designed to be both highly effective and easy to fit into a busy routine, so hearing that your sessions are quick, comfortable, and delivering great results is the best feedback we could ask for.
Thank you for the high recommendation and for making us a part of your fitness and wellness journey! Keep up the amazing work.
NM
Nana M.
Their Devices are designed for the…
Their Devices are designed for the right use and it does give results! We love the cavitation and hydra face machine.
Response from M-Shape BeautySep 25, 2026
Thank you so much, Nana, for the wonderful review and 5-star rating! We are happy to hear that you love your cavitation and hydra facial machines.
Hearing that these devices are delivering the exact results they were designed for is the best compliment we could receive. Your success and satisfaction are exactly why we do what we do!
Thank you also for letting us to be a part of your journey as your business expands. We look forward to continuing to provide you with excellent results!
RL
ruben L.
I like the company
I like the company, EMShape Plus is a well-built American-made machine.
Response from M-Shape BeautySep 15, 2026
Hi Ruben,
Thank you for the 5-star review! We’re glad you’re happy with your EMShape® Neo Plus and the quality of the system. It’s built for demanding professional use, combining strong magnetic energy with synchronized RF heating and stable performance, so it’s great to have your feedback on the machine.
We appreciate you choosing MShape Beauty. If you ever need anything, you can always reach us at +1 917-768-6066.
PC
precious camille B.
I like that MShape Beauty sells…
I like that MShape Beauty sells machines that are made in United States.
Response from M-Shape BeautySep 15, 2026
Hi Precious,
Thank you for the 5-star review! We’re glad this is something you value about MShape Beauty. Quality and dependable equipment are very important to us, and we appreciate you choosing to work with our company.
If you ever need anything, you can always reach us at +1 917-768-6066. We’re always here to help.
