Mr. Rooter PlumbingReviews of mrrooter.com

This plumbing company tried to sell me a pipe repair technology that would have costed thousands of dollars. i got a local plumbing company the following day and they cleared the line. Not happy with Mr Rooterthe scammers.

I got school by a female plumber iam. a electrician by trade for 30 years and figured i could fix a simple fill valve..after 3hrs of frustration I called mr rooter .a young lady named keltie did the job in minutes and I had to eat crow.im lost for words how easy she made it look when I thought I was a superior tradesman being a electrician but that's absolutely the opposite .thank u for the amazing work and teaching me a life lesson Ms keltie.

Do not use this company!!!! Pay employees garbage. Charge you for consultation. Commission sales will try to take advantage of anyone. Do not use!!!!!

I used them last October. My basement toilet backed up. He spent pretty much all day here, charged us a ton of money. Today, we had a cesspool guy here for the same problem. They actually fixed it, but we feel like we waited l wasted hundreds of dollars calling mr. Rooter. I had no choice. It was an emergency, and it was on a Sunday, but the guy seemed to have no idea what he was doing, and he was overcharging for everything. I managed to talk him down a little for the price, because he was going to overcharge me for the toilet innards .

After 35 years as a landlord, this was the worst experience I've had with a contractor. It was also extremely bizarre. I hired Brian to fix recurring flooding and drain blockages in my triplex. He assured me replacing several pipes would "permanently" solve the problem. After charging $8,000, the flooding and blockages remained exactly the same. When I questioned the results, he became defensive, attacked me personally while slurring his words, and even threatened to report me for code violations—namely one involving a drain that had been removed during his own word. After I posted a negative review, his boss, Lane, reached out, and acted empathetic, claiming he wanted to make things right. But in the end he also bizarrely insisted the pipes were replaced well (that didn't in the slightest solve my issues), then offered a $150 refund, but never sent it. I would not hire this company under any circumstances. They charged thousands of dollars without solving the problem they were hired to fix, then responded to legitimate concerns with drunken phone calls, no accountability, fake niceness, and a truly bizarre conjoined inability to see that I didn't hire them to replace random pipes, I hired them to solve a plumbing issue.

Quote 10x higher The cold line under my vanity has a T, allowing water to go down and outside of house. The valve at the top of the connection started leaking and I couldn't fix it. Quote for 3 hours and $1200! Eventually I had someone else come in, replace the valve and a flex line for $125, in 20 mins. While they came fast, this is not a company I will ever use.

From beginning to end, these guys were polite and professional. The owner Kalen was very hands on throughout the project and always kept me informed of next steps. The had the new sewer and water line done within 2 days. Technician Tyler was a true star- reassuring, polite, communicative, and did a great job getting my property back to normal! Nothing was damaged and the whole crew did a great job. I would have no hesitation trusting them for my plumbing needs.

Racist owner