Artsy
These beds are not unique
When I purchased the bed the estimated time to delivery was 7-21 days. When the 21 days came and then went, I contacted the company and told them to cancel my order and issue a refund. They claimed it was in route so to hang on. It took 7 weeks to get it and I had already found another dog bed 4 weeks after ordering it. Once I received it I started the process of requesting refund instructions and got nowhere. I wrote 4 separate emails to them asking for this and there was no answer other than a form letter stating to send it back to the nearest warehouse. There was no list of warehouses provided, the the return address on the unopened package I got looked completely false. It was a woman’s first name (not even a last name), a street address that I couldn’t find on GPS, to a town in New Jersey. It looked like a someone’s home address. 9 weeks after placing my order for the bed, I got an email from China giving me instructions to mail it back to some city in China at, of course, my expense. These beds are not unique. Don’t buy it from this company!!!!!!!
Response from MrFluffyFriend™Feb 10, 2023
Hi Artsy! Thank you for bringing your negative experience to our attention. Our sincere apologies for the inconvenience caused. We try to constantly improve our products and services with helpful feedback like yours. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!


