MrFluffyFriend™ Reviews | Read Customer Reviews of mrfluffyfriend.com

MrFluffyFriend™ Reviews | Read Customer Reviews of mrfluffyfriend.com

MrFluffyFriend™ reviews

11,886 approved reviews, newest moderated first

Claudia
Dec 14, 2022
Achtung nicht bestellen
Achtung nicht bestellen. Ich habe zwei hundekissen bestellt, wollte sie eine std später stornieren, was die Firma nicht zuließ. Einige Versuche mit der Firma in Kontakt zu kommen verliefen im Sande. Die Betten selber wie schon öfter hier beschrieben. Schlecht gearbeitet und kaum Füllung. Ich versuche noch über Käuferschutz was zu retten, habe aber wenig Hoffnung. Teures Lehrgeld!!!! Ab jetzt immer erst die Bewertung lesen
Response from MrFluffyFriend™Feb 8, 2023
Hi Claudia! We're sorry to hear that you're not satisfied with our product ans service, You can contact us via email at mrfluffyfriend.com so we can look for solution together. Looking forward to hear from you!
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Sheena S.
Dec 14, 2022
Quick delivery
Quick delivery. Soft material. My pups love it. Just wish they added a bit more fluff to the centre part where my pups lay. It flattens out so much I can feel the floor underneath.
Response from MrFluffyFriend™Jan 25, 2023
Hi Sheena! Nothing makes us happier than knowing your pets love the beds. We try to constantly improve our products and services with helpful feedback like yours. Thank you so much for the feedback! 🐾️
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Jack van D.
Dec 14, 2022
All ok second time around
All ok second time around
Response from MrFluffyFriend™Jan 25, 2023
Hi Jack! We are happy to know you and your pet had a positive experience at MrFluffyfriend. Looking forward to seeing you again soon! 🐾️
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Wanda F.
Dec 14, 2022
Nice bed, hard to care for
Well, we love your mr fluffy. Not knowing how long before we can get it. Also it doesn’t respond well to washing in a new machine on delicate. Lots of money for a great bed for our pup! Gotta find a way to clean it.
Response from MrFluffyFriend™Feb 12, 2023
Hi Wanda! Thank you for leaving us a positive review. We are very happy to hear that you loved our product and will make sure to pass along your kind words to the rest of our team. Customer satisfaction is our top priority, and your review reinforces our efforts to provide the best products and service possible. We apologize that you didn't have the best experience with our shipment. We always strive to set proper expectations and rely on customer feedback to continually improve our products and services
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mary T.
Dec 14, 2022
I reached out to Joyce in support a…
I reached out to Joyce in support a couple of times. Each time her prompt reply was kind, considerate and helpful. I can't tell you how the role a customer support staff are vital to a good company. Well done. Happy Holidays
Response from MrFluffyFriend™Feb 14, 2023
Hi Mary! hank you for your wonderful review and for mentioning her. You are correct, she has always been helpful and sincere.. Customer satisfaction is our top priority, and your review reinforces our efforts to provide the best products and service possible. So thank you again for your kind words, and we look forward to your next purchase.
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John F.
Dec 14, 2022
I looked at an online ad for my fluffy…
I looked at an online ad for my fluffy friend and thought the dog beds looked fantastic so without research I ordered a bed for my dog and straight away got an order confirmation email which I thought was great.Then nothing for around three weeks until I got fed up waiting and tried to contact the company but they don't have a phone number so I emailed my displeasure.I did get a reply a few days later and the bed did actually arrive soon after.Its absolutely lovely and my Papillon loves it.i really have to say what a lovely thing to see.If this company can improve its shipping it would help enormously.
Response from MrFluffyFriend™Jan 25, 2023
Hi John! Nothing makes us happier than knowing your pets love the beds. We apologize for the long delay though. We try to constantly improve our products and services with helpful feedback like yours. Thank you so much for the feedback! 🐾️
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Richard H.
Dec 14, 2022
Really happy with the service & bed
Was worried when I read some reviews. Took longer than I expected as I hadn’t realised it was overseas, only by days. However, customer service was quick to respond and the bed is great. Needed lots of fluffing up but our rescue loves it, and it’s still completely intact!
Response from MrFluffyFriend™Jan 25, 2023
Hi Richard! Nothing makes us happier than knowing your pets love the beds. We apologize for the long delay though. We try to constantly improve our products and services with helpful feedback like yours. Thank you so much for the feedback! 🐾️
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frank
Dec 14, 2022
Finger weg habe am 12.11.22 ein Kissen…
Finger weg habe am 12.11.22 ein Kissen bestellt das bis heute nicht angekommen ist.Von der Fa nur Ausreden und Keine Lieferung habe Gott sei Dank über PayPal bezahlt,hoffe das ich mein Geld wieder zurück bekommen werde.
Response from MrFluffyFriend™Feb 8, 2023
Hallo Frank! Es tut uns leid zu hören, dass Sie mit unserem Produkt und Service nicht zufrieden sind. Sie können uns per E-Mail an mrfluffriend.com eine E-Mail senden, damit wir gemeinsam nach einer Lösung suchen können. Freue mich von Dir zu hören!
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