MrFluffyFriend™Reviews of mrfluffyfriend.com

I purchased two MrFluffy dog beds based on what seemed to be positive reviews. For whatever reason, my dogs dogs wouldn’t go near the beds, jumping out and running away repeatedly. I contacted the website asking how to return the beds for a refund — the website promises a “satisfaction guarantee” and “full refunds assured”. Their response was to first offer a 15% refund and then a 30% refund. They repeatedly told me I needed to pay return mailing charges, but no return address was proffered. I kept asking for one, trying to clarify if the beds were to be returned to the New Jersey return address on the package. Seven emails later they finally told me I needed to return the beds to China! Even if that were possible, they had now delayed me beyond a reasonable expectation of returning them in the stated time frame. I began to suspect the positive reviews I had read were a scam. I asked if it were possible to get at least a 50% refund, which I thought was a concession on my part since a full refund had been promised on the website, but I was told their “computer system won’t allow it”. Over a dozen emails were exchanged — and still no satisfaction. They kept saying I could give the beds away to a friend but that they could NOT give me the full-satisfaction return/refund stated on the web page. This company is now deluging me with additional promotional emails while not providing the promised satisfaction for the original purchase. DO NOT RECOMMEND!

My two dogs love these beds so much. I think they’re actually sleeping more lol. all I know is every time I turn around they are in bed.

Awesome Holly loves it

Products seem to be of excellent quality My Blaze loves his bed Shipping and handling was atrocious waited a long time

Need to indicate what breeds fit the beds. Bought a small (vs. an xsmall) and it’s too small for a shitzu - kept falling off. Had to buy a large and hope that one works.

Washed once and fell apart. All the stuffing came out. For the money I paid this shouldn’t have happened especially this fast.

The anxiety bed from my fluffy friend was not as nice as the one I found from Costco and was twice the price. To make matters worse, the return process is about the worst I have ever experienced in my history of online shopping. It arrived from California but the closest return warehouse was in China at my expense. Buyer beware! I ended up getting 30% back and donating the bed after many emails and waste of my time!

Very pleased with product and prompt delivery. However, within one hour both beds were shredded and fluff was everywhere. My mistake, mastiffs are chewers! Basset had cuddled right in but must have left for a moment.