MrFluffyFriend™Reviews of mrfluffyfriend.com

Delivery problems Don’t take more than a moth to deliver product. Ordered on Dec 5th 2022 did not receive until Jan 6th 2023. You need to keep customer better informed on delivery, you need to get a different way of tracking your delivery’s. We ordered 2 pet beds on dec 5th said it would take 7 -21 buisness days for delivery, it supposedly sat in Woodridge IL from dec 18th until Jan 4th only after I threatened to get PayPal involved, I will not buy from this company,

Bed wrong size would not fot a kittten let slone a medium sized dog advert when buying showed 2 dogs in bed total con been trying too send back after sending 10 emails still nor resolved

My dog loves it from day one. It looks nice, and it was delivered as promised.

Item came well packaged but shipping was slow, not your fault.

Package was deliver after December 25th which was a slight disappointment as it was for a gift.

I ordered this in December and it took nearly two months to receive it. It sat somewhere in NY until it finally entered into USPS’s system. I emailed the company to inquire and they sent a form letter saying it can take 7-21 days to arrive. It did finally ship soon after I sent that letter. It arrived with no receipt or instructions for use or return. Meanwhile, I get promo emails from them a few times a week. My dog seems to like the bed, but time will tell if it was worth the time and effort I spent trying to track it down and get it shipped.

Smaller than anticipated. Didn't include a bolster as anticipated. Both my dog and cat find it comfy.

So I don’t really want to give them 1 star-so awful. Package eventually arrive wrapped on plastic tape that was impenetrable, from China. But it was the wrong item and only 1 arrived when I’d ordered 2. It’s such a hassle trying to contact them (emails responded to overnight if at all) and to fund the return, I’ve given it to my bank to deal with. They will refund and the ‘small business’ ( um I don’t think so) will need to deal with them. I’ve searched and can find no information. to support the claim that they contribute to WWF and I wouldn’t have ordered if I’d known shipping was from China. Awful experience. Note the reply to this review inviting me to email-I have emailed ‘Mrfluffyfriend’ 6 times between 9 and 17 January 2023 regarding this order- outcome - I can return the unsuitable product to China at my expense and await a refund and they are apparently ‘speaking to their supplier’ (presumably in China) in respect of the part of the order that has not arrived which I have requested be refunded. I’ll go elsewhere-life’s too short!