MrFluffyFriend™ Reviews | Read Customer Reviews of mrfluffyfriend.com

MrFluffyFriend™ Reviews | Read Customer Reviews of mrfluffyfriend.com

MrFluffyFriend™ reviews

11,886 approved reviews, newest moderated first

annonymous
Jan 23, 2023
TERRIBLE CUSTOMER SERVICE
I AM STILL WAITING FOR A RESPONSE FROM CUSTOMER SERVICE AS TO HOW I CAN RETURN THE UNOPENED PACKAGE I HAVE. IT CAME TO LATE AND I BOUGHT FROM ANOTHER SOURCE. I GUESS YOUR SCAM IS TO JUST WAIT UNTIL THE TIME TO RETURN HAS PASSED.
Response from MrFluffyFriend™Jan 24, 2023
Hello! Thank you for bringing your negative experience to our attention. Our sincere apologies for the inconvenience caused. We try to constantly improve our products and services with helpful feedback like yours. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
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Vero E.
Jan 23, 2023
The fact that my doggies LOVES the new…
The fact that my doggies LOVES the new bed - best critic is, of course, the dog! Because he loves it, I love it. Thanks!
Response from MrFluffyFriend™Jan 24, 2023
Hi Vero. We are happy to know you and your pet had a positive experience at MrFluffyfriend. Looking forward to seeing you again soon!
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Ron B.
Jan 23, 2023
The bed we received is way too small…
The bed we received is way too small and we waited a very long time to get it. I am still waiting to hear from them as to how to resolve the issue of the small bed . My dog is 21 months old Springer Spaniel and is 50 lbs. The bed I ordered is second from the largest . She can only get half of her body in it. It is soft and fluffy and good for a very small dog.
Response from MrFluffyFriend™Jan 24, 2023
Hi Ron! We are terribly sorry to know you are unsatisfied with our product. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
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Abe R.
Jan 23, 2023
Bad service
I ordered a bed big enough for my large dog, but was sent one for a small dog. I contacted them and was told to wait, it will get bigger. Days latter, still the same size. Then was offered only 10% of a refund. I have two large dogs. I was going to order a second one if they liked the first. Now I have a small one. They show you one thing, and send another. They need to 1. Work on customer service, and 2. Give what they showed. I had no idea how big to order so I went larger thinking it would be big enough, which it was actually smaller than I needed. What’s wrong with that, everything!
Response from MrFluffyFriend™Jan 24, 2023
Hi Abe! We are terribly sorry to know you are unsatisfied with our product and service. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
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PIERRE B.
Jan 23, 2023
Very good..
Yes my dog loves it more than his other one..
Response from MrFluffyFriend™Jan 24, 2023
Hi Pierre. Nothing makes us happier than knowing your pet loves the bed. Thank you so much!
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Dennis G.
Jan 23, 2023
The dog loves the bed
The dog loves the bed. Shipping was poor. Had to remind the company about my order which was not shipped until I reminded them.
Response from MrFluffyFriend™Jan 24, 2023
Hi Dennis! Nothing makes us happier than knowing your pets love the beds. We apologize for the long delay though. We try to constantly improve our products and services with helpful feedback like yours. Thank you so much for the feedback! 🐾️
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Sandrah C.
Jan 23, 2023
Smells disgusting
Smells disgusting
Response from MrFluffyFriend™Jan 24, 2023
Hi Sandrah! We are terribly sorry to know you are unsatisfied with our product. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
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Spangles B.
Jan 23, 2023
OK quality but really bad delivery
Second bed purchased. What was I thinking? I needed the largest size and they are hard to find which is why I went back to them. First one took weeks to get to me but I still ordered a second. 2 weeks and still waiting. No response to my emails so far. Steer well clear and just get one at your local pet store or Amazon.
Response from MrFluffyFriend™Jan 24, 2023
Hi there! We remain committed to our customers and your satisfaction. Please contact us at your earliest convenience so we can check your order status. You can contact us via email at [email protected].
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