Mrs. P.
Quality product and does what it says.
Quality product and does what it says.
Response from MrFluffyFriend™Feb 6, 2023
Hi Mrs. Parke! Thank you so much for the 5-star review! We only want what's best for your beloved pet.🐾️

MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at [email protected]. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!
MrFluffyFriend™ (mrfluffyfriend.com) has 11,886 customer reviews on Five Star Index, with an average rating of 2.9 out of 5.
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Mrs. P.
Quality product and does what it says.
Response from MrFluffyFriend™Feb 6, 2023
Hi Mrs. Parke! Thank you so much for the 5-star review! We only want what's best for your beloved pet.🐾️
T K.
Finger weg, Betrüger !! Wenn ihr eure Ware zurück senden möchtet weil sie unbrauchbar ist und stinkt müsst ihr sie nach China senden wo die Kosten deutlich höher sind als die ware an sich. dann bieten sie 30% an und schlagend dir vor die stinkende ware zu spenden.
Response from MrFluffyFriend™Feb 2, 2023
Hi! Es tut uns sehr leid zu wissen, dass Sie mit unserem Produkt unzufrieden sind. Sie können uns per E-Mail unter [email protected] kontaktieren, damit wir gemeinsam nach einer Lösung suchen können. Freue mich von Dir zu hören!
A A.
Your customer service is horrid. The products were sent from the US…but when I wanted a full refund because I did not want the products, you wanted me to pay to ship them back to China. This company has NO integrity!!
Response from MrFluffyFriend™Feb 2, 2023
Hi there! We are terribly sorry to know you are unsatisfied with our product and service. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
Annie W.
Love the bed. Just wish Id got a larger one. would be good if you could make size suitable for each type of dog more obvious. Would like wash instructions
Response from MrFluffyFriend™Feb 6, 2023
Hi Annie! Nothing makes us happier than knowing that your pet loves the bed. You can contact us via email at [email protected] so we can provide you with instructions on how to wash it. Looking forward to hear from you! ! 🐾️
david C.
Received no communication at all. Nothing
Response from MrFluffyFriend™Feb 2, 2023
Hi David! We are terribly sorry to know you are unsatisfied with our service. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
Carla J.
Love the product. Good experience with communication re delivery.
Response from MrFluffyFriend™Feb 6, 2023
Hi Carla! Nothing makes us happier than knowing that your pet loves our bed. Thank you so much for the positive feedback! 🐾️
Karen St G.
The company were super professional and I knew exactly how my order was progressing from start to finish. Really excellent communication and service. I am very happy with the dog bed. My dog loves it and it is very good quality. I'm really pleased with every aspect of this purchase.
Response from MrFluffyFriend™Feb 6, 2023
Hi Karen! We are happy to know you and your pet had a positive experience at MrFluffyfriend. Looking forward to seeing you again soon! 🐾️
Ambrosio F.
CATS REALLY SEEM TO LIKE THIS BED. ALL 3 OF MY CATS GOT ON IT AND LAID THERE FOR COUPLE HOURS BUT THE WEATHER CHANGED DOWN IN SOUTH TEXAS , SO I PUT IT UP FOR THEIR ELECTRIC BIG BED FOR ALL 3 OF THEM. WILL BRING IT BACK OUT N SPRING TIME.
Response from MrFluffyFriend™Feb 6, 2023
Hi Ambrosio! We are happy to know you and your pet had a positive experience at MrFluffyfriend. Looking forward to seeing you again soon! 🐾️