MrFluffyFriend™ Reviews | Read Customer Reviews of mrfluffyfriend.com

MrFluffyFriend™ Reviews | Read Customer Reviews of mrfluffyfriend.com

MrFluffyFriend™ reviews

11,886 approved reviews, newest moderated first

MrsG
Feb 9, 2023
Amazing Customer Service and Product
My fluffy arrived after a short wait but unfortunately the package had been damaged by the courrier. These things happen. I called the customer service and they were so kind. They offered to send me new dog bed and it arrived very quickly. I’m very happy with this purchase and of course, my dog is very happy too.
Response from MrFluffyFriend™Feb 13, 2023
Hi Mrs G.! Thank you for leaving us a positive review. We are very happy to hear that you loved our product and will make sure to pass along your kind words to the rest of our team. Customer satisfaction is our top priority, and your review reinforces our efforts to provide the best products and service possible. So thank you again for your kind words, and we look forward to your next purchase.
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Lynn D.
Feb 9, 2023
These beds are Amazing not only for my…
These beds are Amazing not only for my dogs but my cats LOVE them too !! I bought 4 beds small for my Yorker 2 meds for my 2 Havanese and 1XL for my sisters Golden Doodle and they All Love them as I said about my cats Loving them to I have 2Siamese boys and a longhair female and they steal the beds every chance they get ! Lol Service is great, delivery was fast ! Going to order another bed soon for the cats ! Lol Highly Recommend to everyone that have cats and dogs !
Response from MrFluffyFriend™Feb 13, 2023
Hi Lynn! Thank you for leaving us a positive review. We are very happy to hear that you loved our product and will make sure to pass along your kind words to the rest of our team. Customer satisfaction is our top priority, and your review reinforces our efforts to provide the best products and service possible. So thank you again for your kind words, and we look forward to your next purchase.
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Bill M.
Feb 8, 2023
🤬🤬🤬🤬Disappointed beyond belief- NO
🤬🤬🤬🤬Disappointed beyond belief- NO, NONE, SUPPORT FOR SIDES- they are as FLIMSY AS THE BOTTOM IS THIN! SORRY I DIDN’T BUY SOMETHING ELSE FOR $100, THAT WOULD AT LEAST BE LARGE ENOUGH! BOUGHT & PAID FOR XXL AND IT IS STILL SMALL! WOULD LIKE MONEY BACK! ALSO, IT TOOK A MONTH TO GET HERE! POOR PRODUCT, POOR SERVICE!
Response from MrFluffyFriend™Feb 9, 2023
Hi Bill! We're sorry to hear that you're not satisfied with our product. You can contact us via email at mrfluffyfriend.com so we can look for solution together. Looking forward to hear from you!
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Nichola
Feb 8, 2023
Awful service ordered dog bed in…
Awful service ordered dog bed in November by February still no sign..eventually got a full refund.
Response from MrFluffyFriend™Feb 9, 2023
Hi Nichola! We remain committed to our customers and your satisfaction. Please contact us at your earliest convenience so we can check your order status. You can contact us via email at [email protected].
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Vanessa R.
Feb 8, 2023
Great company
Great company. Fantastic product. My dogs absolutely love their fluffy bed x
Response from MrFluffyFriend™Feb 13, 2023
Hi Vanessa! Thank you for leaving us a positive review. We are very happy to hear that you loved our product and will make sure to pass along your kind words to the rest of our team. Customer satisfaction is our top priority, and your review reinforces our efforts to provide the best products and service possible. So thank you again for your kind words, and we look forward to your next purchase.
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Chris M.
Feb 8, 2023
I have not received
I have not received
Response from MrFluffyFriend™Feb 9, 2023
Hi Chris! We remain committed to our customers and your satisfaction. Please contact us at your earliest convenience so we can check your order status. You can contact us via email at [email protected].
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Andrea M.
Feb 8, 2023
Excellent Customer Service
5 stars for excellent customer service. I’ve been emailing back and forth with Rose regarding a couple issues with my orders over the last few months and both were handled promptly and professionally. The first order was running a bit late due to weather, and the second order I mistakenly bought the wrong size dog bed in which she provided detailed information about the return process and offered a 15% refund on our order for the trouble. Truly above and beyond given it was my fault and not theirs. I’ll forever be a customer due to my experience and plus, our dog absolutely loves his anxiety beds!
Response from MrFluffyFriend™Feb 13, 2023
Hi Andrea! Thank you for leaving us a positive review. We are very happy to hear that you loved our product and will make sure to pass along your kind words to the rest of our team. Customer satisfaction is our top priority, and your review reinforces our efforts to provide the best products and service possible. So thank you again for your kind words, and we look forward to your next purchase.
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mark
Feb 8, 2023
over 3 weeks and still not received by…
over 3 weeks and still not received by USPS. Item was listed as in stock. After reading all the similar reviews I will handle this through PP and my cc company. Seems to be a trend. I should have read the reviews prior to the purchase.
Response from MrFluffyFriend™Feb 9, 2023
Hi Mark! We remain committed to our customers and your satisfaction. Please contact us at your earliest convenience so we can check your order status. You can contact us via email at [email protected].
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