MrFluffyFriend™ Reviews | Read Customer Reviews of mrfluffyfriend.com

MrFluffyFriend™ Reviews | Read Customer Reviews of mrfluffyfriend.com

MrFluffyFriend™ reviews

11,886 approved reviews, newest moderated first

Irmgard
Feb 18, 2023
Achtung...China Fake Ware!!!
Ewig lange Lieferzeit. Nicht ernst zu nehmende Zwischeninfos von "XXX", dass der Spediteur etwas falsch gemacht hat. Ware kommt eindeutig aus China und stinkt so extrem nach Chemie, dass ich es meiner Katze auf keinen Fall zumuten werde, sich da rein zu legen. Qualität an sich sehr schlecht. Wieder so eine Verarschung von irgendeiner Fake Firma!!!
Response from MrFluffyFriend™Feb 19, 2023
Hallo Irmgard! Vielen Dank für Ihr Feedback. Wir entschuldigen uns dafür, dass Sie mit unserer Lieferung nicht die beste Erfahrung gemacht haben. Wir sind stets bestrebt, angemessene Erwartungen zu setzen und verlassen uns auf das Feedback unserer Kunden, um unsere Produkte und Dienstleistungen kontinuierlich zu verbessern. Wenn Sie weitere Bedenken haben, zögern Sie bitte nicht, uns unter [email protected] zu kontaktieren. Wir hoffen, dass Sie uns eine weitere Gelegenheit geben, die Dinge für Sie richtig zu machen.
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Viola Bodenhausen L.
Feb 18, 2023
Auch ich bin wohl hereingefallen
Auch ich bin wohl hereingefallen. Ich erhalte keine Retourenanschrift, nur weitere Kaufangebote. Unseriöse Firma, Hände weg, es gibt keine Firmenanschrift!!!!!!!!!!
Response from MrFluffyFriend™Feb 19, 2023
Hallo Viola! Vielen Dank, dass Sie Ihr Feedback mit uns teilen. Wir entschuldigen uns, dass wir Ihre Erwartungen nicht erfüllt haben. Wir möchten dies mit Ihnen besprechen. Bitte kontaktieren Sie uns unter [email protected]. Wir würden gerne Abhilfe schaffen und hoffen, dass Sie uns noch einmal Gelegenheit dazu geben
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Jenny
Feb 17, 2023
Slow Delivery
The delivery of product was slow & I did have to communicate with the company, about when I was going to receive the Mr. Fluffy dog bed. They did always respond back quickly. After emailing three times about my purchase. I finally received the product. My dog loves his new bed! Thank you!
Response from MrFluffyFriend™Feb 19, 2023
Hi Jenny! Thank you! We love your feedback. Nothing makes us happier than knowing that your pet loves our bed. We apologize that you didn't have the best experience with our shipment though. We always strive to set proper expectations and rely on customer feedback to continually improve our products and services. Please always check our Newsletters and emails as we often provide promo codes that you can use on your next purchase
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Vickie
Feb 17, 2023
Grateful …
Grateful for a company willing to make sure a product is delivered! The first order of 2 beds had 1 arrive and 1 deemed undeliverable by the post office. The second bed was sent out after I contacted them to see what could be done!!! Thank you! The dogs love the beds!!!
Response from MrFluffyFriend™Feb 17, 2023
Hi, Vickie. Thank you for leaving us a positive review. We are very happy to hear that your pet loved our product and will make sure to pass along your kind words to the rest of our team. Customer satisfaction is our top priority, and your review reinforces our efforts to provide the best products and service possible. So thank you again for your kind words, and we look forward to your next purchase.
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Dolly H.
Feb 17, 2023
Maggie my senior rescue Maltese mis is…
Maggie my senior rescue Maltese mis is 13 yrs old and deaf. So I want to give her the best for her comfort. She jumped right in it when I unwrapped the bed!
Response from MrFluffyFriend™Feb 17, 2023
Hi Dolly! Thank you for leaving us a positive review. We are very happy to hear that you loved our product and will make sure to pass along your kind words to the rest of our team. Customer satisfaction is our top priority, and your review reinforces our efforts to provide the best products and service possible. So thank you again for your kind words, and we look forward to your next purchase.
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S W.
Feb 16, 2023
Happy cats
Both of my cats were not interested in the beds @ all But once they finally tested them out, they absolutely love them!! Thank u for makin my 😻😻happy
Response from MrFluffyFriend™Feb 16, 2023
Hi S Wagner! Nothing makes us happier than knowing that your pet loves our bed. Thank you for leaving us a positive review. We are very happy to hear that you loved our product and will make sure to pass along your kind words to the rest of our team. Customer satisfaction is our top priority, and your review reinforces our efforts to provide the best products and service possible. So thank you again for your kind words, and we look forward to your next purchase.
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Richard
Feb 16, 2023
This company is behaving like a fraud. Don't patronize.
I've been trying to get Mr Fluffy Friend--a huggable name for a damnable company--to correct their mishandling of my order for a dog bed. I post on TrustPilot protesting their failure to rectify the situation. They respond with sweet messages that--when you really look at them--are pure corporate B.S. This company is close to being a fraud, and you should not order from them. Or maybe they are a fraud already. Lord help you if you get caught in their dishonesty and incompetence.
Response from MrFluffyFriend™Feb 16, 2023
Hi Richard! Thank you for sharing your feedback with us. We apologize that we didn't meet your expectations. We want to discuss this with you, so could you please reach out to us at [email protected]. We would like to make things right and hope that you will give us another opportunity to do so
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Ellie G.
Feb 15, 2023
Ordered dog bed in December never…
Ordered dog bed in December never arrived, many emails later always answered by Clark, checking warehouse will update, never happened. Asked for refund but no response, so had to ask credit card company to get my money back. Avoid at all cost!
Response from MrFluffyFriend™Feb 16, 2023
Hi Ellie! Thank you for sharing your feedback. This is not a common situation. I want to be able to check the status of your order. Can you send us an email at [email protected]? We hope that you will give us an opportunity to make this right for you.
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