MrFluffyFriend™ Reviews | Read Customer Reviews of mrfluffyfriend.com

MrFluffyFriend™ Reviews | Read Customer Reviews of mrfluffyfriend.com

MrFluffyFriend™ reviews

11,886 approved reviews, newest moderated first

Brenda A.
Sep 11, 2023
The Fluffy dog bed is fantastic!
The Fluffy dog bed is fantastic!! I wouldn’t mind sleeping on it!! Our Chocolate Lab takes her favourite toy and sleeps so soundly she actually snores. I would highly recommend not only the bed but the speed and follow up. Thank you!
Response from MrFluffyFriend™Sep 12, 2023
Dear Brenda, thank you so much for your fantastic review! We're thrilled to hear that your Chocolate Lab loves the MrFluffyFriend™ dog bed, and it's heartwarming to know she sleeps so soundly and comfortably on it. We truly appreciate your recommendation and your kind words about our speed and follow-up. If you ever need anything else or have any questions, please don't hesitate to reach out. We're here to ensure your furry friend continues to enjoy the best sleep possible. Thank you for choosing MrFluffyFriend™! Best regards, Sarah Team MrFluffyFriend™
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Fiona W.
Sep 10, 2023
Not as depicted…
The extra large size is not as depicted in the images and descriptions. It is flat and flimsy, not well cushioned, and won’t last my big girl long at all - I’ve already repaired one hole and a second repair awaits. Waste of money.
Response from MrFluffyFriend™Sep 10, 2023
Dear Fiona, we're truly sorry to hear about your experience with our extra-large bed. Your feedback is important to us, and we apologize that the product did not meet your expectations. We take product quality seriously and are constantly working to improve our offerings. Unfortunately, you didn't provide your order number for us to check anything. If you haven't already, please reach out to our customer support team. We would like to assist you further in finding a solution that better suits your needs. Your satisfaction is our priority, and we appreciate your feedback as it helps us make necessary improvements. Best regards, Sarah Team MrFluffyFriend™
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Lesleycustomer
Sep 9, 2023
Worst bed I have ever come across
This company advertises this bed is so so suitable, plush, comfortable with so much thick padding. The bed is horrendous, save your money! In some places you can feel the floor so there is noting to support your dog. Then when it arrives that's when you find its from China, they supply no return label so not only have I been ripped of I now have to fund postage to China. If you care for your pet DO NOT BUY THIS BED. EDIT: why oh why do you give the people the same responses time after time! yet you don't listen to the feedback and continue to make a sub standard produce and rip people off! I will be contacting trading standards as you should not be allowed to sell your doggy product in the UK or anywhere else for that matter.
Response from MrFluffyFriend™Sep 10, 2023
Dear Lesley, we're truly sorry to hear about your dissatisfaction with our product. Your feedback is important to us, and we take it seriously. We apologize for any inconvenience you've experienced. Regarding the quality of the bed and the issue you mentioned, we strive to provide comfortable and high-quality products. We'll review our product descriptions to ensure accuracy. As for the return process, we apologize for any confusion. If you still need assistance, please don't hesitate to contact our customer support team, and we will do our best to assist you in resolving this matter. Thank you for bringing this to our attention, and we appreciate your feedback. Best regards, Sarah Team MrFluffyFriend™
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Taylor
Sep 9, 2023
Not like the pictured image on add
We have kept the bed but only because it gives our dog more space but it in no way reflects the image shown on your advertising. Our pet which is only 7kg sinks right down not as shown in your images where the pet is well supported. We were shocked to see the size of the delivery when it arrived, would I buy again No.
Response from MrFluffyFriend™Sep 9, 2023
Dear Taylor, thank you for sharing your feedback with us. We apologize if the product didn't meet your expectations based on the advertising images. We understand that your dog's comfort is of utmost importance. We'll take your comments into consideration as we continuously strive to improve our product descriptions and images to provide a more accurate representation. One of our customer support representatives will send you an email to assist you in finding a solution to your concern. We value your feedback and aim to ensure your satisfaction. Best regards, Sarah Team MrFluffyFriend™
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Kyle K.
Sep 9, 2023
This is not at all what they advertise
This is not at all what they advertise. For the price they charge it is a horrible bed. I would not recommend this to anyone. No stuffing at all in the bed. I asked for my money back and the company never responded. Huge no go for me. Never will I use this crappy bed ever again
Response from MrFluffyFriend™Sep 9, 2023
Dear Kyle, we're truly sorry to hear about your disappointment with our product. Your experience is not reflective of the quality and service we aim to provide. We apologize for any inconvenience you've faced, and we take your feedback seriously. We always respond to emails. If you haven't seen a response to your previous email, please also check your spam and junk folders as emails sometimes end up there. We would like to make things right for you. Unfortunately, you didn't provide your order number so we're unable to check anything for you. Please reach out to our customer support team again with your order details, and we will work to resolve this issue promptly. Thank you for bringing this to our attention, and we appreciate your feedback. Best regards, Sarah Team MrFluffyFriend™
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Marlene H.
Sep 8, 2023
MyFluffy dog beds
I was in the beginning a little hesitant to order from MrFluffy, however upon looking at the reviews I decided to give it a try. After receiving my first two beds I was impressed. My Westies just loved their new beds. Upon seeing this I ordered three more. The beds are great and I love the apricot color.
Response from MrFluffyFriend™Sep 9, 2023
Thank you for taking a chance on MrFluffyFriend™, Marlene. We're thrilled to hear that your Westies are loving their new beds, and we appreciate your trust in our products. The apricot color does sound like a lovely choice! If you ever need more beds or have any questions in the future, please don't hesitate to reach out. We're here to ensure your pets have the best comfort and sleep possible. Sarah Team MrFluffyFriend™
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Jimmy B.
Sep 8, 2023
My dogs love the beds
My dogs love the beds. We have 2. Very nice and durable.
Response from MrFluffyFriend™Sep 9, 2023
Dear Jimmy, thank you for your kind feedback! We're thrilled to hear that your dogs love our beds and that you find them nice and durable. Your satisfaction is our top priority, and we're here to ensure that your furry friends continue to enjoy their cozy sleep. If you ever need anything else or have any questions, please don't hesitate to reach out. Warm regards, Sarah Team MrFluffyFriend™
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Sarah H.
Sep 8, 2023
Best dog…beds around
I have purchased several of these dog beds and my dogs absolutely love them
Response from MrFluffyFriend™Sep 8, 2023
Thank you for choosing MrFluffyFriend™ for your furry friends, Sarah! We're thrilled to hear that your dogs are enjoying our dog beds. Your loyalty and kind words mean a lot to us. If you ever have more questions or need further assistance, please don't hesitate to reach out. We're here to ensure your pets have the coziest experience possible. Warm regards, Sarah Team MrFluffyFriend™
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