Mr. ChristmasReviews of mrchristmas.com

was so excited to get my tree cannot use it the noise it makes when the santa spins is very annoying. very disappointed

Great products.Very well made & beautiful.

Mr. Christmas provides some of the worst customer service and shipping policies ever experienced, and future buyers deserve a warning. The entire interaction around a simple post‑holiday order was mishandled from start to finish. I placed an order after Christmas for two items: a Santa telephone and a pack of children’s envelopes to mail letters to Santa. Not long after placing the order, the company unilaterally cancelled the Santa telephone, without offering an explanation or an alternative. At that point I no longer wanted the remaining item, because paying $15 to ship a $6 pack of envelopes is absurd and blatantly unreasonable. I immediately tried to contact Mr. Christmas to cancel the envelopes, only to find the phone line closed due to the holiday. I then emailed the company promptly to request cancellation before the order shipped. The response I eventually received was even more insulting than the original cancellation notice: they simply hid behind a “policy” that all orders have a minimum $15 shipping charge, no matter how small or inexpensive the product. They completely ignored the core issue: why there was no timely response to my cancellation request after they had already cancelled part of the order, and why they were still willing to charge $15 to ship a $6 pack of envelopes I no longer wanted. There was zero accountability, zero flexibility, and no attempt to make the situation right. In my opinion, this behavior feels predatory and dismissive of customers. The combination of outrageous shipping charges, unilateral cancellation of part of the order, and refusal to address a legitimate cancellation request is unacceptable. I will not be purchasing from Mr. Christmas again, and strongly recommend that others take their business to a company that values its customers and offers real customer service instead of hiding behind a one‑sided policy. P.S. If I could award zero stars I would.

Part of my address was left of the delivery tag thus in turn FedEx left it at the wrong door. MR Christmas told me that once it left them it was not their problem as there was a proof of delivery photo, I explained it was not my doorstep and if they had the address correct it would have never happened in the first place !! they suggested I file a claim with FedEx but I don't believe I should have to clean up their mistake

Exemplary service ! 5 star service

It was very easy to place our order and we received timely updates on processing and shipping. It arrived quickly and was well packaged. It will be a great addition to our Christmas display!

Nicely made tree but I needed to reglue the “Believe” flag into Santa’s sleigh and the base with the motor and post back to the bottom of the tree. I really don’t want to purchase a product & have to do repairs to it.

They were great prices for the tree ornaments that I purchased many different ones. I am keeping my mom tradition going.