Mr. ApplianceReviews of mrappliance.com

When we needed our Bosch wall oven repaired just weeks before Thanksgiving, Mr. Appliance of the Delaware Valley came to the rescue after we were completely let down by Sears Home Services.

Mr Appliance was sent to my house for a warranty issue. The tech diagnosed the problem grossly incorrectly, even the manufacturer doesn't support their diagnosis. Because of this diagnosis, I spent $750 and the problem was still not resolved. I have called several times to speak to a manager to no avail. I need help in resolving this problem. PS. they are sending a new stove but want me to pay to remove the old one. That's their customer service. Don't buy from them.

You could buy a new product for what they charge you to fix. They charge me almost $400 to fix my dishwasher. I could’ve could’ve should’ve would’ve bought a new one. It would’ve been much cheaper.

Technician came out to repair ice maker in Samsung refrigerator. Total cost $764. Parts needed to be ordered and would take 5-7 days. 3 weeks later still don't have all the parts. Called to cancel order and was told assembly had come in and I would be charged for that-$413-plus diagnostic fee of $125. They would deliver the assembly in 4 days and refund $129. Still missing over $200. I will have to take them to small claims court to recover it. Extremely poor experience with this company

A tech came to my home and diagnosis that my fridge needed a power invertor. I ordered the $900 part with them and it came two days later; the same tech installed it that next day. After he completed the job, my fridge still wasn't cooling, and he told me that my fridge now needs a compressor but waited to tell me that after he charged me $1300. He said to give it 24 hours and if it's still not cold then he'll change the compressor but that job would be thousands of dollars and a full days of work. Something to keep in mind is that my fridge is a $10,000 GE Monogram fridge that I purchased in late 2021. The tech told me that those fridges only have a 2-year warranty so any work would have to come out of pocket. After spending a ton of money and going one whole week without my fridge functiong. I called another company to get a second opinion and they told me yes that the compressor was bad but their was no need to change the power invertor and that the previous tech didn't diagnosis it correctly. The best part was that all compressor parts are a 5 year warranty on GE Monogram and that the whole job would only cost me thier $95 service fee. After all the work was completed and my fridge finally function correctly thanks to Lynq Appliances, I contacted Mr. Appliance Support and provided all the info and was only looking for getting my money back on the power invertor that was technically not bad. I was willing to pay their two service fees but all I got in return was that their sorry and that the company owner will call me. A week later here I am anxiously waiting for my phone to ring. Supper disappointed in this company and have NOTHING positive to say. In my eyes they didn't do the job correctly and are just squeezing every dollar they can out of their customers. If I could give them a negative star rating I would. Please learn from me and call Lynq Appliances. The tech Ray is one of the nicest guys I ever met and has incredible knowledge about appliances, the only company I will ever use or suggest.

Looks like I dodged a bullet based on these other reviews. I scheduled an appointment for 12p-2pm and the lady called me at 1:12p saying that the technician has a doctors appt. and cancelled the appointment. I had even arranged for someone to be at my house and they knew that. Very unprofessional!!

Attempted to get someone to come fix our dishwasher. 4 calls later and a week after, yet to have anyone get back to us on a possible appointment. Ended up working with another company

DO NOT USE THIS COMPANY!!!! Horrible experience. They quoted the price to fix glass on our oven to be the same price as a new oven! what a joke!!!