National appliance service franchise network, headquartered in Waco. Information on locations, services, franchising, and employment. Features online repair manuals.
Mr. Appliance (mrappliance.com) has 328 customer reviews on Five Star Index, with an average rating of 1.7 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing328 approved reviews, newest moderated first
Tony
Very unprofessional it took over 5 1/2 months to get my refrigerator working again after they made numerous visits to try and fix it. They have no respect for your property. They leave a mess when they leave and they tell you it is fixed you go buy groceries that cost over $200 And then two days later the fridge quit working and the guy told me what do you want me to do was not my fault just very unprofessional and very expensive
kate G.
Mr appliance of owings mills was excellent. From my initial call to fixing my oven took less than 4 days. Darnell Whitt was professional, courteous and knowledgeable. I would highly recommend this company and the cost was very reasonable.
Hari R.
In August of 2025, I hired Mr. Appliance of Doylestown to install an icemaker in my basement. The technician came to my house three times to try install it. The first time he came later in the afternoon and said that he shouldn't have been schedule for this time because he had a personal appointment to go to; he left without installing it. He came back two weeks later and improperly installed the icemaker, which flooded my basement the next day. He came back a third time to tell me I had the wrong icemaker, I should order another one, and I should also hire a carpenter to create an access panel when the new icemaker gets delivered, it would be easier for him to install the icemaker, which should prevent the leaking that happened when he initially installed the other icemaker. I had a carpenter come by, and he said that any decent plumber could install this icemaker without an access panel, and that the Mr. Appliance technician is clearly incompetent. I then hired a plumber to install the icemaker properly for $250 in November, almost three months, after I hired Mr. Appliance of Doylestown and paid them over $400.00 to do nothing. I filed a complaint with the Better Business Bureau. The BBB has informed me that Mr. Appliance won't engage with them. Please be careful dealing with these people.
Rick M.
Satisfied customer in Minster, OH
Arlenemiller
We called this company to fix our fridge. They were supposed to to call for the gate code and did not do that. Just showed up. I asked them to email the invoice and they did. My bank was unable to notify them that the money had been deposited in their account because they do not put their Gmail on the invoice and that is required by the Rbc. I sent them a photograph of the E transfers and two emails and they chose not to go look for the money. Then they sent me a snotty letter and when they phone back, they’ve tried to blame it on us. This is a horrible company that I would never do business with again and I hope nobody does either.
Don A.
Steve was on time, extremely knowledgeable, and went above and beyond to get my dishwasher repaired and installed correctly. Very pleased and would use them again.
Dorian Campbell T.
Incompetent and sleazy. Mr. appliance came out to my home and charged me for an appliance that they didn’t end up installing. The part did not come in when they said it was going to come in, and then when it finally came in, they were trying to tell me that they needed to replace two parts. After that, I decided to just replace the appliance, and they still have not issued a refund. Their incompetent receptionist, Kiara, told me four times that the check was in the mail. This morning, they are telling me that the check was never put in the mail. I expressed my disappointment to the manager, Tabitha, and she had the audacity to tell me that the receptionist was not lying the 4 times that she told me the check was in the mail and the time she told me she was going to get me a tracking number. these people are the epitome of sleaze and incompetent do not use them. At this point, I may need to take them to court, but hopefully the owner will do the right thing.
Chris J.
Our oven was not working. The tech diagnosed it as a circuit board, which was going to cost well over $1000. I shut the breaker off and left it off for weeks waiting for Mr. Appliance to schedule the appointment to install the new circuit board upon scheduling the repair date which I took the day off. They called me and told me the circuit board had not arrived. I then for the heck of it turned the circuit breaker on and the oven worked perfectly since they wanted to charge us a 20% restocking fee on a circuit board that was never delivered to them called the manager several times not once. Did he return my call Very very very poor customer service never use Mr. Appliance. You will be ripped off.
