mozaracing.comReviews of mozaracing.com

deplorable customer service, ordered on December 6th, collected the same day and 1 month later on January 7th, order still not delivered for shipment, a disgrace, this brand forgot Mozaracing, take Fanatec instead, a much more serious company than these crooks from MozaRacing, run away

Absolutely non-responsive company. Terrible to deal with and stay away from them.

Ordered to be dispatched in 7 to10 days and after 19 days they tell me it will be dispatched in 10 to 14 days... Order cancelled and there customer service is non existent.

Never order moza. Save yourself. Was told 5 days until my order will be shipped. 6 Days later I get told it'll be another 7 days. Waste of time and joke of a company.

Amazing quality product, customer services are non existent! Moza is a Chinese company. They do not reply back to issues. Over 10 days and still no reply. I ordered 4 items, all items come shipped seperately for some reason despite making one order. The last item was delivered to a different address. After chasing Royal Mail they confirmed it was delivered to the wrong address and said to contact Moza, still no answer.

After you place an order, it will be processed for 1+ months. No matter if you email them or create a support ticket, they will not respond. I am still waiting for an to move out of processing, I ordered is several weeks ago. I have emailed and created support tickets, but there has been no response. They lack a phone number, so you won't be able to call. There are a few Reddit topics about this company. Save yourself the frustration and buy from someone who at least responds.

Horrendous support process. I bought an R5 bundle. After about 6 total hours of use, the unit would not respond (lights off) despite the power box lighting up. After about a week of back and forth in email, they decided to send me a "main board". So, after spending over $500 for the set and it not working about 20 days later, I'm stuck doing my own repair. This part was sent from China. It's been over a week and the part was just picked up by the carrier on that side. So it will likely be another 2-3 weeks. Never again. I will buy a more reliable set and this one will become my junk backup one...because that's all it's good for.

DO NOT BUY. When something breaks it's you fault, even a £450 steering wheel. Seemingly I dented it by pressing it. Therefore not fit for purpose