Anonymous
Communication was lacking at best
Communication was lacking at best. Found out hours before scheduled closing that the notary was never available for the given date (found this out only after we called) Had to pay extra for another notary, who still couldn't come within business hours (showed up 4 hours after original time) Promised our docs would be mailed next day (already too late, as we were remotely closing on a home out if state) They were shipped 2 days later (yes we were billed for that, no we did not pay) Thank goodness we sensed the disorganization and went to UPS as a back up. 1 star because we got a notary, just far too little to late. Pay the extra and just do UPS or your local town hall.
Response from The Opal GroupNov 30, 2023
Hey Elysen we are sorry to hear about your bad experience. We do strive to meet all our clients needs. We will look into this and make necessary changes to ensure that things like this don't happen again.



