MoveSafe RelocationReviews of movesaferelocation.com

I had Movesafe broker my move for January 2025. As part of this process, I provided their sales rep with images of everything that I was moving. The sales rep put together and estimate of 1100 cubic sq feet. Some of my items were missing from his estimate, but there was also additional of other items. I pointed this out and was told that it would balance out. Come moving day and the moving company documented that I have 1550 cubic sq feet of items to move. That's a 40% increase over the estimate. This resulted in an additional ~$1500 in unexpected costs for the move. While I understand that it was only an estimate, being 40% off is too far off. I contacted Movesafe and had them do a review. They took no accountability for the actions of their sales rep and offered a small $150 rebate. This is absolutely unacceptable. Their sales provided the estimate based on the images I sent and was still somehow 40% off. They should have taken accountability for this.

Amazing company will definitely recommend. Made everything easy and smooth

This was the first time shipping a car. We were anxious but Leroy and Michael at Movesafe were very knowledgeable and helpful! They are definitely honest. When they couldn’t secure a transport for the contracted price, they actually ate the extra amount themselves! I would definitely use them again.

Worst experience ever! I was quoted $14K for a move from Washington State to Colorado. The final bill was over $35K! The move team was made up of Armenians who spoke little to no English which made it almost impossible to communicate, in that my Armenian is extremely limited. The household goods arrived over 2 weeks past their delivery contracted date and numerous articles were broken. In spite of their horrible service we are finally moved into our new home and the move is now just a distant nightmare.

They held onto our stuff for over a month and a half and everytime wed call for an updated we were lied to and told that a driver was assigned and they were two days away, This was a lie and we have been stuck waiting almost two full months now without the majority of our belongings. Move safe is just a broker who gives your file to a bunch of different moving companies and gives you the cheapest bid then basically forgets about you. Do not ever use this company, I wouldnt recommend it to Hitler himself.

If I could give ZERO stars, I would. Bait and Switch at its finest! I spoke to the rep, had emails, and texts giving me a sense of trust and security. The quote based on my inventory quickly tripled after my things were loaded. They sent a truck that already had items, so all of my things wouldn't fit! I legy so much behind!I was told 5 to 7 days for my delivery. It is now Dec 30th and I have no idea where my things are. They were loaded Dec 14th,2024. I cannot get communication! AVOID THIS COMPANY!!

Stephen made sure I was prepared for the move, and the movers were professional and efficient. The only small issue was that one box had a torn corner, but nothing inside was damaged. Overall, I'm happy with how it went.

Due to a sad family medical emergency we had to cancel a day after signing our moving paperwork agreement with Movesafe. We were very impressed with Andrew Ricci's understanding with whom we dealt with initially and later with Matthew Ricci. Andrew was very professional and patient with all my questions. Our deposit was initiated quickly and returned promptly without issue. N.P. Verticchio