MOVESEAReviews of move-sea.com

Ware seit August nicht gelierfert. Antworten nicht auf Emails. Keine Updates. Warenwert mehr als 2000 € Blue3 Nemo und Spare Air wurde bestellt. Nächster Schritt Anzeige bei der Polizei

Matériel jamais livré, j’ai donc demandé un remboursement et depuis Août 2023, rien ne bouge! On me répond qu’on va envoyer ma demande auprès du service finance et puis plus de nouvelles malgré les nombreuses relances. Il s’agit de 2,320€ tout de même!!! Aucun sérieux je n’ai jamais vu ça, c’est lamentable. A croire que je ne vais jamais revoir mes sous! 😭😭😭😭😭😭😭😭😭

Hice un pedido de 2250 euros que nunca me llegó. les reclamé la cantidad y desde hace mas de 3 meses aún no me han devuelto el dinero y ponen excusas. Compro mucho por internet y nunca me había pasado algo tan lamentable. Jamás volveré a comprar en esta web

Took 2 month to get product even when the website says "in stock" my 2nd battery is not delivered....without letting me know up front.. charger is defect... Bad communication...no pro active support ...you have to chase by your self.... Website says has pick up service in store.. but there is no pick up store.. Looks like it has a dutch tel number and address in netherlands but its redirected to foreign office...

great service, great products and even better after sales service.

- No recomendable. - Buena atención al cliente por el chat. - Plazos de entrega de más de un mes. - Tras 6 semanas de espera opté por cancelar el pedido. - A la semana de cancelar el pedido, tuve el reembolso hecho. - Pese a que agosto dicen tener poco personal y mucha demanda, tampoco recibí el paquete en septiembre. - Existen otras opciones/tiendas que tienen la capacidad de realizar los envíos en tiempo y forma.

So after getting an email on the 17th August to say I will be refunded for my order that never arrived that was ordered on the 27th July Iv had to get my credit card company involved to get my money back. Iv now been given my money back by my credit card company as Movesea would not refund me even after getting an email to confirm my request for a refund. Iv received an email today from Movease to say iv been refunded when I hadn’t, the money was taken back from them for not giving me a refund or delivering the goods I ordered. This company is a complete scam and just take your money, they remove your comments from their social media for people not to see, they use your money to make them selfs money!! Do not buy anything from these jokers all they will do it tell you lies every time you contact them and will then stop answering your calls and emails when you persist and contact them regularly. How this company hasn’t been shut down I don’t know.

Looking for some parts/items for my ROV i decided to give Movesea a try as they showed as having the items “in stock” Placed my order & paid, was then told that they would didn’t have one of the items in stock & that they would send this out at a later date… Over 1-month on & still nothing! Zero communication from Movesea on the issue & they are STILL showing the item as “in stock”! First time using Movesea & will certainly be the last given my experience with them! Avoid at all costs as they do not deliver! UPDATE: Thanks for your reply, however I want to inform you that the Fifish Retrieval hook very clearly showed as “In Stock” when I placed the order & still shows “in stock” at this very moment! You did inform me it was actually out of stock AFTER I placed my order & paid for the items… then I informed you that if it was going to be any longer than 1-week I would prefer to get a refund & order elsewhere… You told me this wouldn’t be an issue & that you would send it out separately a few days later!…. It’s over 1-month now so I would rather just have a full refund & cancel the order as it’s been too long already & i’ve heard nothing from you until after leaving this review!