Chris S.
Excellent service and communication
Excellent service and communication. Well deserved 5 stars
Response from MOVESEAJul 4, 2024
Thank you for your kind words, Chris! We're thrilled you had a great experience🌟

MOVESEA.Best products for your outdoor and water activities.In our catalogue you will find different types of underwater scooters, underwater drones, dive systems, accessories for surfing, electric bikes, power stations and much more.
MOVESEA (move-sea.com) has 307 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Outdoor & Winter Sports · North Miami Beach, Florida
Excellent

Outdoor & Winter Sports · Jackson, New Hampshire
Excellent

Outdoor & Winter Sports · Los Angeles, California
Excellent

Outdoor & Winter Sports
Excellent
307 approved reviews, newest moderated first
Chris S.
Excellent service and communication. Well deserved 5 stars
Response from MOVESEAJul 4, 2024
Thank you for your kind words, Chris! We're thrilled you had a great experience🌟
michel
The surf hat which was order was to small. The size ordered was L/XL and this is still a small size. You cannot send the hat back because they don't take for hygiene or sanitary reasons Wetsuits, Wetsuits Gloves, Wetsuits Socks, Swimming Caps, Swimming Wetsuits, Gloves, Hats, Caps, Helmets back. On the Dutch website this was not clear that you can not send a hat back. They have changed the Dutch refund policy after a complain about it. But they have to make it clear at every product page which cannot be send back! If I know before I will not order products which cannot be send back.
Mary
I was informed several times about the location and when it would be shipped.
Response from MOVESEAJul 4, 2024
Thank you for your feedback, Mary! We're glad you appreciated our updates on your shipment. Enjoy your fins!
Haiqi C.
Terrible customer service
lonnie S.
Delivered on time. Great product. Would use again
Response from MOVESEAJun 21, 2024
Dear Lonnie, Thank you for your review and for sharing your experience with us! We’re delighted to hear that your battery for the underwater scooter was delivered on time and that you’re pleased with the product. Your satisfaction is our top priority, and it’s wonderful to know that we met your expectations. We look forward to serving you again in the future. MOVESEA Team
Karl N.
Items received were exactly as described . Fair price , and shipped quickly . Thoroughly satisfied .
Response from MOVESEAJul 4, 2024
Thank you for your review Karl! We're happy to hear you were satisfied with your purchase. We look forward to seeing you again and hope to earn that 5 star next time!
Jonathan Y.
The delivery took longer than expected - even for ground shipping.
Response from MOVESEAJun 21, 2024
Dear Jonathan, Thank you so much for your feedback and for shopping with us! We truly appreciate the time you took to leave a review. We wanted to note that the estimated delivery time for your order was June 06, 2024 - June 14, 2024, and we are pleased to see that it was delivered on June 13. We understand that fast delivery is important, and we are committed to improving our services to meet our clients expectations in the future. We hope to see you again soon and continue to have you as a valued customer. MOVESEA Team.
mark L.
It took over 3 weeks to get my order. I will never shop here again.
Response from MOVESEAJun 13, 2024
Dear Mark, We sincerely apologize for the inconvenience you experienced with your recent order. We understand how frustrating it is to wait for your purchase, and we regret that your order arrived 8 days later than the maximum advertised delivery date. We are committed to continuously improving our service to meet our customers' expectations. However, occasional stock issues, duplicate orders, and real-time inventory management can sometimes cause delays in delivery. We genuinely appreciate your feedback and will use it to enhance our processes. We hope you will give us another opportunity to serve you better in the future. Thank you for your understanding. MOVESEA Team.