MotoPress is a team of experienced WordPress professionals that has been building plugins and themes (software and design) for WordPress CMS since 2013. The mission of MotoPress is to give companies and personal projects flexibility and specific software they need to successfully build online business with a user-friendly content management system of WordPress.
MotoPress (motopress.com) has 632 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
Also known as
motopress.com
Website
motopress.com
Category
Internet & Software
Listed on Five Star Index
2026
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The company replied to 15% of reviews.
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Most recent review: October 2026.
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The support is always willing to help and most of all they really know all the technical details. Without them I could not finish my project.
FR
FR
MotoPress Hotel Booking is an excellent solution for our short-term vacation rentals
Great support and well-coded solutions easy to integrate into our workflow and customize when needed! Highly recommend MotoPress Hotel Booking!
XW
Xian W.
The supports from Andrea is great
The supports from Andrea is great. The solution provided for our problem works.
GM
Gillian M.
Very good Hotel booking system and support
Very good Hotel booking system. Very happy with the support. Any problem that arises, they are on to it.
SA
Sandra
Support is great
Support is great. So much appreciated.. So far I am getting the help I need to finalise the booking system with this plugin.. Excellent support from Andre!
MG
Moises G.
Jane was great and prompt to response…
Jane was great and prompt to response to my questions.
CT
Carlana T.
Disappointing experience overall
I was initially extremely excited about using the MotoPress Hotel Booking plugin to implement a booking system for an elderly client that runs a campsite.
Unfortunately the system failed at the last hurdle due to the way the plugin allocates "accommodations", it meant that the elderly client would lose out on potential bookings, unless they monitored the system 24 hours a day to make manual changes in the back-end rather than the plugin adding allocation in the most efficient way. Meaning, customers would be told there was no availability when in-fact there was.
I tried to work with MotoPress to try and find a solution but unfortunately, they simply offered the standard "you can do it manually" response and it took nearly 10 days to get the answer that we needed after their support team wasted time by asking questions they already had answers to.
When we then endeavoured to politely request a refund because the system didn't do what we needed, they refused and just threw the 30 day terms at us even though the situation had been fully explained. In this day and age, I thought better of companies than to simply just be in it for the money.
Typical money grabbing plugin developer. Bored of dealing with companies like this on a daily basis.
My advice, get a better support system, get a better understanding of how small businesses need to make the most of the assets they have.
Response from MotoPressJul 21, 2021
Dear Lana,
We are extremely sorry that you have faced such a negative experience with the purchased Hotel Booking plugin and while communicating with our technical support department.
We have investigated the whole correspondence in ticket #40421 and must admit that your use case is quite specific.
From technical prospective, there is a simple logic in how bookings are assigned to accommodations within a single accommodation type - a booking is assigned to the first accommodation available for selected dates. The plugin "does not consider" assigning a booking to the accommodation with the least gaps between booked and available dates in favor of potentially larger stays, as neither administrator, nor the plugin knows whether those larger stays are going to happen.
It took some time for the agent, who was working on your request, to understand what you were trying to achieve, therefore there was a delay in provided solution/workaround indeed. For now the only option would be assigning existing bookings from one accommodation to another via dashboard in order to allow longer stays for other accommodations, unfortunately.
As for the refund request, we have a strict refund policy due to selling non-tangible irrevocable products, however, refunds are still can be issued in some cases: in case purchased product does not match its description or was not downloaded. Unfortunately, no refunds are issued outside of the 30-days money-back guarantee period.
It happened that there were no inquiries from you during 30 days after the purchase at all, so we are afraid we are unable to satisfy your refund request.
It is sad that you feel cheated, as we always strive for our Customers' satisfaction and we would never treat you in this way.
Thank you in advance for comprehension.
Best regards,
MotoPress Team
IB
Igor B.
Their support is always helpful when…
Their support is always helpful when you need them :)
