MotoPressReviews of motopress.com

They were very helpful, patient and efficient.

Der Kundenservice ist hervorragend. Wir sind damit und mit dem Produkt sehr zufrieden.

While updating a WordPress website that was built using various MotoPress Hotel Booking plugins, my experience with the MotoPress team and their Extended Support package was invaluable! The updates and testing involved quite a few technical steps, particularly around Stripe payments (which I had never touched before) and making sure everything was working correctly after the updates. Andre's guidance helped me work through the various stages and gave me the confidence to move forward with the updates and testing. As someone managing the website but with limited technical knowledge, I honestly don't think I would have made it through the process without their support. Being able to get help from someone with the right technical knowledge made a real difference, especially when it came to testing the payment process end to end. The help and patience shown throughout, was superb and I'd highly recommend the MotoPress Extended Support package to anyone who needs extra guidance with a more involved update or technical issue.

Fast and professional support! I had an issue with a calendar display caused by font settings after an update, and the MotoPress support team (shoutout to John Davis) helped me resolve it quickly and efficiently. They provided clear instructions and were extremely helpful. Great plugin and reliable customer service! Best Regards, Tomek, Hotel Orbita

I don't usually purchase extended support for plugins and apps, but Motopress really delivers. Our support tech was Andre and his handling of our issue was excellent!

We recently added another website to our portfolio running the Hotel Booking plugin. We required some changes to be made to the way certain items were displayed. For each instance of change MotoPress support were able to very quickly help us with a simple method to make these changes. We were also able to identify other methods from their extensive help section on their website. We have found their customer service to be excellent and they have always found us a solution. Very well done!

The customer service helped me to solve the problem that I experienced. They were helpfull and kind, also quite fast. Happy with the provided service.

I purchased an all-in plugin package, expecting it to be a one-time purchase. After one year, they charged me again without any prior notice, as if a subscription for WordPress plugins was automatically required. When I tried to download the plugins I had already purchased, I found that I no longer had access. I contacted customer support, but unfortunately, I was treated in a very rude and unprofessional manner. The plugins themselves are well made and technically good, but the way the company handles customers feels like a typical example of aggressive subscription-based business practices. A good product deserves good customer service and transparency, and unfortunately, that was missing in my experience.