Александр К.
I’ve been waiting for my order for 5…
I’ve been waiting for my order for 5 months! They’re not replying to my emails. On Instagram, they replied twice and after 5 months, they blocked me! Motivinci – if you’re reading this, you’re freaking scammers! Give me my money back!
Response from MOTIVINCIJul 17, 2025
We sincerely apologise for the fulfilment issues you experienced in the past. It was never our intention to cause any inconvenience, and we deeply regret that this happened. We want to assure you that the problem has been fully addressed and resolved. As a company with over 4 years in the market and more than 100,000 orders successfully fulfilled, we are committed to providing our customers with the best possible service. We have had some difficult times to locate our orders due to change in payment methods & new stores. We are transforming everything to our own fulfilment & will never have these issues again. We want to ask you to reach out to us if you have or have not received your order. If you have any questions or concerns, please don’t hesitate to reach out to us at [email protected]. We appreciate your understanding and thank you for your continued support. Kind Regards, Susan customer service representative Motivinci




