Nicole
Love the picture; Came Bent
Love the picture, but it did come bent. Packaging & shipping can use some help to ensure product doesn't get bent along the way. We hung it anyway, with the battle wound on it. It does make us smile as it's a Lion King, Daddy Lion, and Baby Lion.
Response from MOTIVINCIJul 24, 2024
Thank you for your feedback and for bringing this to our attention. We're sorry to hear that your poster arrived bent. At Motivinci, we strive to provide high-quality products and excellent customer service, and it's disappointing to know that we fell short in your case. We would love the opportunity to make this right for you. Please contact our customer service team at [email protected] or reply to this message so we can discuss the issue further and find a suitable resolution, whether that's a replacement or a refund. We appreciate your feedback, as it helps us improve our products and services. We hope to have the chance to resolve this matter to your satisfaction.