MOTIVINCIReviews of motivinci.com

Response from MOTIVINCIMay 27, 2024

Hi, Good day! Thank you for your feedback. We're delighted to hear that the artwork exceeded your expectations and that you received it on time. However, we're sorry to learn that the wooden frame was slightly damaged or not symmetrical due to transport of your order. Please allow us to make this right. Could you provide a photo of the frame so we can assess the damage? We will work quickly to resolve this issue, whether that means sending a replacement frame or finding another solution that meets your satisfaction. Thank you for bringing this to our attention, and we appreciate your understanding. Please email us at [email protected] to discuss further. Best regards, Monette CSR Motivinci

Response from MOTIVINCIJan 16, 2024

Hello there, Thank you for your feedback. We are truly sorry to hear that your order came different and that you have not received your replacement yet. Please rest assured that we will do our best to help and we appreciate that you joined our community with your order. Unfortunately, we are not able to identify your purchase based on your Trustpilot nick. Therefore, could you please send us a message at [email protected] with your order number so that we can look into this matter as soon as possible? Once again, please accept our sincere apologies for this situation. We are looking forward to hearing from you! Have a nice day Best, Motivinci Team

Response from MOTIVINCIOct 24, 2023

Hello Ryan, Thank you for your kind words. Customer satisfaction is our priority and it means the world to us that you found our support helpful. Regarding the issue you mentioned about the hands in the painting, we're sorry to hear that it wasn't up to your expectations. Your feedback is valuable to us, and we'll certainly take this into consideration as we work on enhancing our products. We're looking forward to the opportunity to serve you again in the near future. If you decide to purchase another painting, please don't hesitate to reach out to us, and we'll do our best to ensure your experience is even better. Best, Motivinci Team

Response from MOTIVINCIMay 3, 2023

Dear Karim Thank you for your nice feedback. We are glad that you liked our product Feel free to contact us if you have any question Kind regards, Motivinci Team

Response from MOTIVINCIFeb 2, 2023

Dear Klant, Greetings from Motivinci! Thank you for your review. We continue to produce good quality artwork and service. Kind regards, Motivinci Monette CSR