Mortgage Solutions FinancialReviews of mortgagesolutions.net

We have done multiple loans with Mortgage Solutions Financial. This was our latest purchase. They have taken great care of us on every one of them. They truly care about veterans and it shows. I have recommended them to my friends who have had the same service I have.

I want to thank everyone that left a review. From the bottom of my heart !!! I am so sorry everyone experienced such a horrific experience during a time that is already stressful enough! I was referred to this company and want to thank you for saving me and my family!

Like all the others I like to give a zero rating. We’ve been working on a loan since July 31, 2023 it’s now November and guess what no loan we’ve paid 800 for a home appraisal and numerous renovations that’s cost thousands. I’m guessing the upfront appraisal money is the scam they’re pulling on everyone and I’m sure most people won’t take the time to write a review about it and mark it up as a loss. I for one am sick and tired of being taken advantage of by such scum bags feeding off hard earned money. I’m not done I’ll be reporting them to the Federal Trade Commission as well. This needs to be stopped.

This company is not good or friendly to Veterans or Small Bussines Owners. I am an honorably discharged Veteran. Have owned my own Bussines for 30 years. Have been profitable for the last 28 years and have a credit score of 800+. They have cost my wife and I our dream house. I should have gone to m local bank in the 1st place. They are very good and are taking good care of us

If I could I would give these people a negative review I would. This has been totally unacceptable from start to finish with these people. Justin Krainz started us out on a 5.25% interest rate. We went to buy a house and he gave us a 4.75% interest rate. We asked him to lock this figure in and Justin said he would do so. We called over to Justin when we were ready to purchase, and he was not able to be reached at any point after this. When we went to sign documentation on this house to our surprise this turned into a 6.75% interest rate. Never was it mentioned that we might have to buy down points on this interest rate at any point and not on any paper work. On top of this Megan Domel took over after it was informed that Justin dropped the ball on this to the highest degree possible. To make this situation right after a week into our contract, Megan returned to us stating that they would take us from 7.75% to 6.75% in the form of $6,000 in loan credits as if they were doing us a favor (second interest rate surprise of this entire ordeal). They then said that they locked in the interest rate at 7.75% 9 days later and without our permission and while we were on vacation. These people are nothing short of con artists. My realtor said he has never seen anything like this in his entire tenure as a realtor. Anything they send in response to this message should be taken as dishonest at best. My advice here is to turn and go to another lender.

I used Tiffany McCall a loan officer for Mortgage Solutions in the past when one of my clients contacted me wanting to sell her house and purchase another. Since Tiffany was used on her first transaction I contacted her to have my client get prequalified for another home purchase. The next thing I know Tiffany gave my client to her boyfriend that is a real estate broker to sell her house and find her another house. I contacted her manager and they did NOTHING! They promised to provide a qualified buyer to me but they have NOT done so!

I applied for my mortgage March 13, found a house and put my offer in 4/4. Turned in all the necessary documents requested. Appraisal completed and above my purchase price. Inspection complete. Then they said they can’t accept my employment verification because it won’t go through their auto system. My work provided them with my contract, voe letter and my I-9, on top of my W2’s and 5 months of paystubs. I received my closing disclosures Friday 4/28. Set to close 5/5. They wanted until today 5/2 to tell me I’m denied. Why? I asked, because my employer doesn’t use the auto system to verify and they won’t accept the other documents. I tried for the last 2 weeks to make sure we were good to go. No response, no email, nothing until today. So when I received my disclosures I assumed we’re on track. Nope. Today he said “loans been denied” then hung up. I’m in the same industry, I know what’s ethical and what’s not. I saw on my closing disclosure that my appraisal charge was $1000. When I received the actual report, my charge was $650. Umm why? This is suppose to be a veteran company helping veterans. Disgraceful. They should be so ashamed of themselves. They wasted over a month of my time, my realtors time. Luckily, I was able to find a lender who miraculously has no issues with my employment verification using a VA loan. So, it’s not the loan process or VA l, it’s this company. Read other reviews, it’s been shady for awhile now.

It is with great disappointment that I write this review of the mortgage and finance solution provider that I recently worked with. My experience with this company was nothing short of frustrating, as they made false promises and demonstrated zero communication skills throughout the entire process. Despite their initial assurances, they failed to follow through on their commitments and left me hanging for weeks with no updates or progress reports. Their lack of transparency and accountability made me question their dedication to providing quality service and left me feeling incredibly frustrated. Overall, my experience with this mortgage and finance solution provider was extremely disappointing. Their unprofessional conduct and disregard for customer satisfaction were unacceptable, and I would not recommend their services to anyone seeking reliable and effective financial solutions.