MorefilterReviews of morefilter.com

I ordered 5 replacement filters for my fridge, but mistakenly got the wrong kind. After emailing the support contact, they went above and beyond to help me find the right filters for my model and ship them to me in exchange. Great service, I look forward to shopping here again.

I ordered a 3 pack of replacement filters on 9/19. I got a shipment notification email on 9/22. Tracking information showed that my package shipped from California and arrived in Phoenix (where I live) by 9/23. The tracking history then showed my package departing and arriving at various FedEx locations from 9/23 to 10/5 where it then said it was transferred to a local USPS and was out for delivery. My package was not delivered. I reached out to the company and they provided me with more tracking info that showed my package was in transit....to San Bernardino, CA. I have now sent approximately 5 emails to the customer service department and they continue to insist my package was successfully delivered. DO NOT ORDER FROM THIS COMPANY. It is a complete scam and I am still fighting with them to get a refund. Threatening to report them to my bank has resulted in them offering to send me another package for free but I am going to continue insisting on a refund, though I'm not holding my breath. Just save yourself the hassle and order elsewhere.

The product was the wrong size and the customer service refused to return the item even though it was within the 15 day return window (There was an offer to ship the supposed correct size filter but tghey asked for an additional $14 to send the correct product.)

Would leave 0 stars if I could. Paid for 2-4 business day shipping still haven't received my filters and it's been almost a month! They did refund my shipping costs but still no product. Keep telling me it's on the way but every update gets later and later!

Please cancel my order MR08320266455602, since you do not respond to direct email.

They gave me a refund so for this I want to say they have good customer service.

I ordered on the 19th of September. I still have not received anything yet and they shipped out of texas days ago. This place seems like a scam. I will definitely not order from again and warn everyone else to look out.

DO NOT order anything from this company. They took my money, didn’t send my filters and now, will not reply. I ordered three filters from Morefilters on 8/24/21. My credit card was charged on 8/26/21. The order said my order would be received in 3-5 days. The email stated I would receive an email once the filters shipped. As of 9/9/21, I still have not received confirmation the filters were shipped. I contacted Morefilters via the email I received. I was replied to by to on 9/4/21. “Thank you for your purchase and timely payment. We ship on Thursday, August 26, 2021. Under normal circumstances, the courier company will update the shipping information a few days after the package is sent. Please rest assured, they will update as soon as possible, your package is in transit. We suggest that you can wait a little longer. If you do not receive them on the 5th, you can contact us to reissue them for you free of charge. thank you for your patience. Sincerely, Riley” I sent another email after the filters did not arrive by 9/7/21, but no reply from Morefilters. DO NOT ORDER anything from this company.