MorefilterReviews of morefilter.com

I ordered two water filter replacements for my whirlpool refrigerator. The price was excellent. After ordering I continued to research the company. I thought perhaps it was a scam since the price was so good and then I had read some bad reviews. I received an order confirmation email, a shipping confirmation email and shortly after my products came. Brand new and perfect fitting!

Ordered filters just before the bitter cold snap that shut down Texas & my state of AR. I waited for the weather to change for the good while tracking the package. After seeing it sit for a few days in Fort Worth I contacted company and asked them to locate the package. After two days a full refund was issued. The filters arrived afterwards. Morefilter told me to keep the filters anyway. They fit and work great. I will be using this company again.

I ordered from this company,not realizing they are located in China.I am visually impaired. There is a problem with counterfeit filters . I tried to cancel my order.They claimed it had shipped.I had received nothing telling me this.I have emailed repeatedly to get a Return label.They just want me to buy more and are Rude about it.They have no intention of letting me return these filters. I have contacted my bank to resolve the matter. Buy American made. My last email from this company, asking me if I would take 60% of the purchase price.They do not want the filters returned.What a scam. My bank is dealing with them.

I ordered these and before they arrived I realized I had 3 filters in my closet. I wrote support and asked for return instructions. They asked for more detail. So I explained what I wrote above. They never responded after several attempts to get return instructions. I had trouble using a credit card so I used paypal. The payment seemed to go to an individual, not a company. Very foreign name, Chinese I would guess. The filters are made in China. It is my guess that this is a one man operation who got $50 from me but will never get return business.

Ordered several water filters from iceboxfilter.com. Half of the order arrived. I never received the other half. Upon sending email after email, the only response I have received from morefilter.com (must be the same company because they are the contact on my credit card invoice) was that my order number that I gave them was incorrect. as soon as I forwarded them their confirmation email showing my order number was indeed correct, they stopped answering my emails. Never got my entire order and will now have to talk to my credit card company for a chargeback. UPDATE. Yes. They responded on Trustpilot nearly a year later. Still no response to me, personally. I have no intentions of wasting any more time with them.