MorefilterIf you dont get a response within 48 hours after you email us through email, please check your spam folder, we usually get back to our clients within 24h From Monday to Friday, 48h on weekend. Thanks :)
Morefilter (morefilter.com) has 109 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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109 approved reviews, newest moderated first
Nicole T.
Bought the filters online, great prices paid what I would have anywhere else for one but got three. Shipping info was sent right away, however tracking number did not work. That's when I found all these awful reviews, then a day later my filters came. All in all less then a week! Great service!
Response from MorefilterOct 26, 2021
Hi Nicole, thank you so much for your support. Hope you have a good day!!
Scott M.
I have messaged a few times now about an order that was placed on October 12th 2021. I have not received and message or notification from you what do ever. Shipping for an item should not take this long especially when it was supposed to take 4 days. I would like someone to reach out to me my email is Scott.
Response from MorefilterOct 26, 2021
Hi Scott, we checked and confirmed the last order MR30403852418080 you made from us was placed on 30th Sep, but October 12th 2021. And your parcel with tracking no. 61290983104122472392 Fedex has been delivered on 13th Oct, could you have a check?
Kirk S.
I placed an order for water filter for my fridge and then I check the reviews. I was a little nervous because a lot of people were saying they were having problems getting there products. I was pleasantly surprised when I punched the filters standard delivery which was supposed to be 8 - 10 business days, and they showed up in 2. I had a great experience. It was very easy. I would recommend and order again when I am ready. Thank you!
Response from MorefilterOct 25, 2021
Hi Kirk, thank you so much for your support. Hope you have a great day!!
LJ H.
Good filters. Great price!
Response from MorefilterOct 25, 2021
Hi LJ, thanks a lot for your support. Hope you have a great day!!
Lin P.
I lost your email contact long ago. I have since bought the filters elsewhere. If you contact me in early January, I may be ready to reorder. Thank you. Lin Pirretti
Response from MorefilterOct 25, 2021
Hi, thank you so much for your support. Hope you have a great day!! Youd always contact via email [email protected]
Glen
YES thats whaqt they are ,saying but seeing how this is the second time and second rearrangemnt for a second shipped and now you are talking about a third time and its been months and apparently FEDEX WANTS TO SPEAK TO ME ABOUT A FRAUD INVESTIGATION I THINK THEY have opened against your company BECAUSE OF NUMEROUS COMPLAINTS i want to know what i am suppose to do--if i hire an atty to protect myself which is np they are going to file for there fee and time and noqw they are saying yopu are a china basesed company using a international routye to charge international fee,. they said great britian or gibraltor i want to know what i am suppose to do as i have done nothing but try and order some filters from what i thought weas a reputale company but what has this company got me mixed up in i have no clue yet! MR02945816322105
Response from MorefilterOct 25, 2021
Hi,we have been selling filters for years, we are a legitimate user of fedex, and we don't scam our clients to ruin our business. We shipped out two parcels (Tracking no. 61290322688920235182 Fedex & 61290322688920195387 Fedex, both of them are still in transit, you'd track them through fedex website) to make sure you could receive through Fedex, but none of them deliver in time. You cannot expect us not to claim a dispute to Fedex for our small business when Fedex is not doing their job. We even refunded you fully first on 17th sep due to delay parcels. We lost money and products, we get nothing. Now you still want us to be responsible for your order and report us. I honestly don't know what I can do. Its not like I don't want you to have the parcels. The parcels have been shipped out, we didn't even ask fedex to return the parcel, cuz we want you to receive any of them eventually as a gift.
Chris P.
I went online to track and it says canceled. However, my card was charged.
Response from MorefilterOct 25, 2021
Hi,we are sorry to hear that, could you offer us your order number and email? Here is our support team email : [email protected] . So we could help you. Please rest assured, we will make sure you get what you paid for.Thanks
ghada S.
I placed mystically order a 5 piece water filter for my fridge !! I contact them right away and they answer fast on me and then they put my order on hold since I have a family emergency I couldn’t contact them back for more two weeks from my order date !! So I contact them back couple days ago they were so helpfully and understanding !! They send me the water filter I want next day I’m still waiting for it in the mail when it’s arrive I will write a review again here. I like the customer service contact so hopefully so understanding and so fast in Ripley to my emails!!
Response from MorefilterOct 21, 2021
Hi Ghada, thank you so much for your support. Hope you have a good day!!