MopioReviews of mopio.com

I purchased bruno 4 seat modular couch, outdoor dining set, and the sophie sleeper chair. It came within the week of ordering, very quick. There were minor cosmetic issues with chair and couch, felt was nicked, pillows flat. Outdoor dining set had splits, they replaced entire table and refunded 5% of couch and chair out of goodwill. I ended up purchasing another module armless chair because it feels alot smaller then our old sectional. It fits ALOT in the seats and I like that you can wash every piece. Back is not tall on couch, the table and chair height for others I like. You can make up for it by kicking feet up. Overall very pleased with how prompt they took care of issues.

I love my new Sophie convertible chair! It’s comfortable and I was amazed of how easy it is to put together! The support team was diligent to answer my shipping questions and everything else went smoothly.

Shipping was fast, assembly was easy just make sure you screw the doors high, I made a little mistake. They look sooo beautiful 😍 I am so impressed!!! They are thick and sturdy with weight to them!! If you are thinking about it stop and just do it 😉

Very nice bed, good quality with a very excellent price. It’s real wood not MDF or bad quality.

My delivery appeared to be delayed by a week but mopio’s customer service took my concerns seriously and got my shipments moving by the next day. Once I received my couch I fell in love. Not only was it easy to put together, but it’s also very comfortable and beautiful

We arranged with Amazon to return the furniture we bought. One of the sides had no holes drilled for the dowls on either end. There were just drill bit marks in all four locations. On the other pieces, the dowl holes were of varying depth. In some cases, only about 4-6 mm of the dowel was sticking out. In other cases, only 6 to 8mm went into the hole. I could not be sure that on every piece the dowel would be long enough to adequately connect the two pieces. Mopio customer support is pathetic. I went to the chat site listed in the instruction manual on Tuesday at about noon Pacific Time. After interacting with an automated chat, I was informed that no one was online to assist with my issue. At about noon on Wednesday, I got an email from customer service to say that they hoped my issue was resolved. As it is, I have wasted at least two hours of my time unpacking the parts, starting the assembly and then disassembling and re-packing the parts.

The team at Mopio was wonderful to work with! They were kind and quick to respond.

This coffee table and end tables looked gorgeous and sturdy online… I decided to go for it and tried to enter a coupon code that no matter what we tried, wouldn’t work. I let the company know and they were so kind as to continually follow up with me and make sure I got a refund for the amount of the coupon. We have just put the furniture together and it is so beautiful and well-made. I couldn’t be happier!