MoparPartsGiant.comReviews of moparpartsgiant.com

Great service...parts were correct . Thank you

Price and speed of delivery

Parts are genuine Mopar and fit as they should, Shipping could be a little quicker.

I found my parts for 75 percent less than the dealer was charging. Thanks for a fair price and excellent service.

What they show in the picture is not what you get. They know they sent you the wrong thing on purpose and have already figured out how they can legally justify keeping your money. Jerking you around all over hell is just an added bonus for these swine. Don't be like me.

Ordered a part that their website said was new received part that was used and was wrong part number and they will not refund my money would not recommend this place at all

I order a trim piece for the driver side of my Durango for $300. The package arrived right before hurricane Helene impacted my area (9/2024). I finally was able to get to the repair (11/2024) and discovered that they sent the passenger side instead of the driver side. They will not replace it because it is outside of their 30 day return policy. They sent the wrong part and will not correct their mistake. They keep hiding behind 'policy' instead of addressing customer satisfaction.

I ordered some incorrect parts and it is a nightmare trying to return them. They were originally lost in transit so an RMA was created to replace those. I finally got the parts after three weeks but still need to return them because again they are incorrect. Support thinks they have already refunded the parts and continually suggest that I am referring to the wrong order, so they will never create the RMA label!!! No I am not! I am literally looking at it on my screen. Their system seems hopelessly disconnected. I am about to return the parts to where they came from and file a chargeback.