MoparPartsGiant.comReviews of moparpartsgiant.com

Good nos for the Concorde

Great service, great parts.

Thank you for our part for our Jeep Grand Cherokee it fitted perfectly and it’s made such a difference , with the door staying open . Was perfectly packed and received in record time . Thank Youn

Checkout Was Easy

Ordered coils springs from them through eBay. Despite the listing stating in stock items ship within one business day, that was not true. When I asked them several days later when I could expect it to ship, they made up a five day processing time that was not in the listing and I have screenshots to prove this. Then when the springs arrived 10 days later they were loose in the box with no packing material. Due to these issues I was forced to leave and honest and negative review so that other buyers would be aware of their sketchy practices. They then had eBay remove the negative feedback and messaged me gloating about it. I have those screenshots as well. Steer clear.

First time using your website to order parts! Found it to be very easy and to the point thank you moparpartsgiant.com.

If I could give them a zero I would. They sent me an incorrect part with the shipping error confirmed by their "product specialist". I had to fight to get them to issue a return only to find out that they were not paying for the shipping and were going to charge me a 20% restocking fee. I'll never do business with them again. Worst customer service I've ever seen. Since I see no place to reply to the comment by Mopar Parts Giant I will say that an apology is a start but it still doesn't resolve my issue. I still have a key for a Jeep (confirmed to not work on my Ram by your parts specialist, in writing). I called there at least five times including asking to speak to a manger who basically told me to go pound sand at that I'm paying for the return and restocking. The last I heard from your place was that the return stands as is with no paid label and a restocking fee. It's like bait and switch. Show 10 pictures of a key with a Ram logo on your website and send out an incorrect Jeep key. I could have bought this Jeep key or a Chrysler one on ebay for $20. I specifically wanted a Ram key and one that work as this is for SRT10 truck with less than 2K miles, not some 20yr old junker.

Ordered a bolt listed on their site with the exact part number. The bolt they delivered was nothing like the original part, more like a generic bolt you could find in any hardware store. When I asked for the actual part they refused saying the cost of the part was too low for an RMA. When I inquired more with photos to show the part was wrong, got silence. Will never do business with them again.