MoonpodReviews of moonpod.co

Response from MoonpodFeb 3, 2022

Hi Lawrence, and thank you for your input. And we're also sorry to know about this warehouse accident and that your Moon Pod initially came without the cover! And while we regret that you feel this way about Moon Pod, we appreciate you taking the time to provide us with your feedback. Please know that our ears are always open to customer feedback, as it will help us gain insight into how other customers feel. Rest assured, we will take this into consideration in order to improve our work at Moon Pod. Thank you once again for your feedback and support on the Moon Pod!

Response from MoonpodFeb 3, 2022

Hi Kim, and thank you for your input. And while we regret that you feel this way about Moon Pod, we appreciate you taking the time to provide us with your feedback. Please know that our ears are always open to customer feedback, as it will help us gain insight into how other customers feel. Rest assured, we will take this into consideration in order to improve our work at Moon Pod. Thank you once again for your feedback, and please feel free to reach out to us via chat or email on our website: https://www.moonpod.co/pages/faq, for any assistance you may need.

Response from MoonpodFeb 3, 2022

Hello and thank you for your input. And while we regret that you feel this way about Moon Pod, we appreciate you taking the time to provide us with your feedback. Please know that our ears are always open to customer feedback, as it will help us gain insight into how other customers feel. Rest assured, we will take this into consideration in order to improve our work at Moon Pod. Thank you once again for your feedback and for considering the Moon Pod!

Response from MoonpodFeb 3, 2022

Hi Vicki, and thank you for your input. And we also apologize for any inconvenience here as well for the experience you had with us -- kindly note that once an order has been placed, all updates and notifications are sent via the email address we have on file when an order was placed. And while we appreciate your feedback, and we regret that you feel this way about Moon Pod, we thank you for taking the time to provide us with your feedback. Please know that our ears are always open to customer feedback, as it will help us gain insight into how other customers feel. Rest assured, we will take this into consideration in order to improve our work at Moon Pod. Thank you once again for your support on the Moon Pod!

Response from MoonpodFeb 2, 2022

Hi DB, and thank you for your input. And, while we regret that you feel this way about Moon Pod, we appreciate you taking the time to provide us with your feedback. Please know that our ears are always open to customer feedback, as it will help us gain insight into how other customers feel. Rest assured, we will take this into consideration in order to improve our work at Moon Pod. Thank you once again for your feedback, and for anything else, feel free to reach out to us anytime and stay safe!

Response from MoonpodFeb 2, 2022

Hi Thomas, and we thank you for your input. And, while we regret that you feel this way about Moon Pod, we appreciate you taking the time to provide us with your feedback. Please know that our ears are always open to customer feedback, as it will help us gain insight into how other customers feel. Rest assured, we will take this into consideration in order to improve our work at Moon Pod. Thank you once again for your feedback and support on the Moon Pod!

Response from MoonpodFeb 2, 2022

Hi Michael, and thank you for your input. And, while we regret that you feel this way about Moon Pod and our service, we appreciate you taking the time to provide us with your feedback. Please know that our ears are always open to customer feedback, as it will help us gain insight into how other customers feel. Rest assured, we will take this into consideration in order to improve our work at Moon Pod. Thank you once again for your feedback and for considering the Moon Pod, and for anything else, feel free to reach out to us anytime and stay safe!

Response from MoonpodFeb 2, 2022

Hi Jennifer and thank you for your input. And, while we regret that you feel this way about Moon Pod, we appreciate you taking the time to provide us with your feedback. Please know that our ears are always open to customer feedback, as it will help us gain insight into how other customers feel. Rest assured, we will take this into consideration in order to improve our work at Moon Pod. Thank you once again for your feedback, and for anything else, feel free to reach out to us anytime and stay safe!