Sharon B.
I ordered three Moon Pods and one…
I ordered three Moon Pods and one arrived. It was difficult for me to track the other two Pods, because the tracking system needed the order number (which was the same for all three pods). When the order number was typed in it kept saying the pods were delivered. I sent an email and Mark responded quickly and gave me a tracking number. During a busy Christmas season, sometimes a response never happens. Moonpod's customer service did respond. Thank you.
Response from MoonpodDec 3, 2021
Hi Sharon, and thank you for your wonderful feedback! We're glad to know that you are satisfied with our service, as it is our goal to provide the best customer experience we can to all customers. Thank you once again for your amazing feedback and support on the Moon Pod! And for anything else, feel free to reach out to us anytime.


