moomooReviews of moomoo.com

It is totally the worst broker in the whole world!!!! Its system is totally wrong. Not effective, not efficient. Keep away this bad company!!!!!! I purchased some options through the broker, and later I have been trying to close my option positions. However, the system not allowed me to do that and said I need upgrade my option level. I then submitted my upgrade level request, and the system gave me notice that my request was approved. However, when I tried to put my trade order, the system did not yet allowed me to do that, and said I need upgrade my option level. I tried to email their customer service, but the customer service said I need contact them by phone. When I called them, it has taken me for ever to reach them. I have tried to fix this issue for a whole month, but it was unsuccessful. So I quitted. Totally, it is not a trustworthy or reliable broker. It is a bad bad bad experience for me. I have lost a lot of money when I missed placing the trade order. Keep away from this worst broker company in the whole world!!!!!!

customer service is awful! I've called several times and I've got nowhere. They make you feel like you're wasting their time and that you're stupid. Also, the app and desktop do not work together. Once they have your money you're on your own.

Moo Moo is a crappy company I have referred a lot of people and have not gotten my free stocks.

Scam Brokers, Fraudsters. I got scammed don't invest your money with them.

I have wired $20,000 into Moomoo on July 17, 2024. The sending institution advised the funds should be at Moomoo with 1-2 hours same day. Now a week later (July 23rd), Moomoo is still now showing my $20000! I have called a number of times to the Customer Services (in China), and all they say is they are looking into it, but no follow-ups, and no one responded my online inquiry, either. BE CAREFUL with your MONEY!

Horrible website

So far it seems good, I received all of my rewards. I don't do much with the account but the cash I put in is receiving interest. Thank you.

I don’t really understand what’s with the review here? Someone say its racially discriminating because apparently moomoo staff said that he’s from a high risk country.. do you not know whats an FATF List? Country like Russia or Myanmar for example that is having an issue wouldn’t be able to open a global investing account.. Vietnam, Philippine is also a high risk country. They’re not racist, you just don’t read enough. And people are talking about getting margin call liquidation or even apparently “someone” make them invest more.. uh even moomoo is a “one stop trading platform” they say.. they’re not a wealth or financial advisor where they take a huge cut from your investment.. A-book broker doesn’t make money from your losses like etorro which is a B-book broker. The apps too complex? How is it bad when you have all the feature that helps you and saves a lot of time.. I’m not sure if i’m biased cause i did 2 weeks of research and been with moomoo for 1 year but the review doesn’t make sense.. All these newbie in the capital market talking about this and that when they dont even understand how the system works.. Let alone paying $20 extra for trading view or even paying extra for bloomberg business.. you can skip paying for subscription for your daily investing with moomoo. What a bunch of Joke reviews.. By far my opinion for the two best broker would be IBKR and Moomoo.. IBKR for its long standing reputation and Moomoo feature stays on top