moodylensesReviews of moodylenses.com

Response from moodylensesJul 20, 2026

Kat, thank you so much for your kind words. It makes us so happy to hear you've been receiving so many compliments on your lenses 💖We're also glad our WhatsApp team could quickly help resolve your order issue. Thank you for your trust and support, and we can't wait to have you back again :D

Response from moodylensesMay 10, 2026

Hi Kirin, we’re really sorry for the frustration this situation has caused. We’ve checked the email address used during checkout, including our spam folder, but unfortunately we could not find any email from you there. Please reach out to us on WhatsApp via our Contact Us page so we can assist you further and properly look into this case with you.

Response from moodylensesJul 20, 2026

Quyen Le's, thank you for your wonderful review^^ We're so happy to hear you're enjoying the comfort of our lenses, the wide variety of colors, and our fast shipping. Your support means so much to us. We can't wait to help you find your next favorite pair 🫶

Response from moodylensesJul 20, 2026

Vspr, thank you for choosing Moody for your first order :D We're so happy to hear you're enjoying the comfort and breathability of our Silicone Hydrogel lenses. We also appreciate your suggestion for yearly lenses made with the same material. We'll be sure to share your feedback with our team. Thank you for your support, and we look forward to your next order💜

Response from moodylensesMay 16, 2026

Hi Affra, thanks for the honest feedback 😄 Glad to hear you found the lenses comfortable and liked the colors. We’ll keep working on improving, and hopefully the next pair will impress you even more.

Response from moodylensesMay 10, 2026

Hi Mariam, we understand how worrying it is when a package can’t be located. Please send us a message on WhatsApp via our Contact Us page with your email address and order number so we can check the delivery status and assist you further.

Response from moodylensesMay 10, 2026

Ana, we’re truly sorry for the delayed response and the frustration this caused. We recently experienced a high volume of email inquiries, which slowed some replies, and we sincerely apologize for that. We’ve already assisted you on WhatsApp and your order has been canceled as requested. The refund process has also been arranged accordingly.

Response from moodylensesJul 20, 2026

Thank you for your wonderful review, Abir! We're so happy to hear you're enjoying our daily lenses, especially the Breathe series, and that you find them comfortable, breathable, and natural-looking. It also means a lot to know our customer service and delivery have met your expectations. Thank you for your continued support and for making Moody your favorite colored contacts 🤍