Doris W.
I placed my order on November 11th
I placed my order on November 11th, and I have not yet received it. Furthermore, I have not received any tracking information or update notifications regarding the order status.
Response from moodylensesNov 25, 2025
Hi Doris, thank you for sharing this, and we’re really sorry for the frustration. We’ve already replied to your email, and the issue on our side has been resolved. Your parcel is now scheduled for pickup and will be on its way to you shortly. We appreciate your patience while it makes its journey to you.




