Christopher
I received no help from mood
I received no help from mood. The person who contacted me on zoom Maya Carroll from mood just evaluated me briefly and acted as if she was going to prescribe me medication then at the end suddenly change the course of the conversation and said you know what I'm going to need some more blood samples in order to prescribe you medication. But instead she just emailed me a list of psychiatrists in my area. She flat out lied to me just to get me off of the zoom call. I have been on antidepressants for the past 20 years and she knows this. Yet she flat out refused to help me. And just tossed me aside.
Response from Mood HealthDec 19, 2022
Hi David, thank you for sharing your feedback, and we are so sorry about your negative experience. Our mission is to provide effective and accessible care to everyone, and we fell short of that. We'd like the chance to speak with you and turn your experience around—if you're able to, do you mind emailing [email protected] and sharing this experience? You'll be connected with someone from our patient care team who can work with you to make this right. Thank you for considering it.