Mood HealthReviews of moodhealth.com

You dropped the ball. I went through the assessment with the nurse and when I got the list of available therapists there were only two available. Neither fit my needs. I called the office several times and finally got a list of all the therapists and found a few that would be a fit but they weren't available. There was no waiting list or way to book with them. The person I was talking to said she check in a week if my top preference was available. She wasn't. Then I never heard anything more and gave up. I

My initial appointment was good. I was scheduled for second conversation with a therapist but I wasn’t able to do it on my schedule time so I opt out when I received my text a few hours prior to my schedule appointment. I couldn’t make it, I assumed that the time to cancel was ok since I received a text prior to it.. apparently it wasn’t because your company charged me 95 dollars for late cancellation.

I want to cancel i have too many procedures going on right now...... Very sorry Jimmy

I am not sure what what we are paying for - you pay a fee to get set up and then a monthly fee, but there aren't any therapists for me to work with and I was told it takes 4-6 weeks to get off the waitlist. So I just pay $30 a month to sit on a waitlist? I was hopeful, and maybe the therapists are qualified, but the system is not working

Her therapist was in her phone during all the sessions. My daughter felt ignored and developed trust issues since she could not even trust her therapist. I wish I can give a “0” star review

They never followed through on finding me someone to talk to. They totally dropped the ball and still 3 months later I am waiting for help.

I tried for several months to get someone to talk to about my PTSD. You never had any counselors. Then the few you did have only wanted to work during working hours 8 - 4. I did see someone 2 times and she changed her hours to 12 - 2. Which I could not work around with my job. The overall experience made my PTSD worse. I would NOT recommend this company. AT ALL Now they are claiming that I have been seeing a Keith which I have never even met. Interesting. Wondering if they are billing my insurance.

Inept. Keep requesting being to not be contacted but, still being sent appointment availabilities and just was asked to rate "Tessie" claiming I have been seeing her for the last three months. I don't even know who she is. Moreover, I have not been seen by anyone at Mood Health. Instead of being so concerned about pronouns in your bios, actual interest in counseling might be warranted