Patrick N.
Advertised effects fall short
If I was only judging this company on the ease of use on the website, Shipping times and customer service, it would be 5⭐️ - However, that is not all that needs to be judged. The products, were effective in producing a high equal to how much you take, I tried 5 different types and they all produced roughly the same feeling; Nice buzz but then...time for a nap. - This was the desired effect for something like Sleepytime, but I expected something different from Morning Delta 9. I have not returned the products I have ordered because, occasionally...a nice buzz and a nap is just what I need.
Response from MoodSep 17, 2025
Hi Patrick, Thank you so much for sharing such detailed feedback; it really helps us understand where we’re shining and where we can do better. We’re glad to hear the website, shipping, and customer service have been 5-star experiences, and that our products have been effective for you. That said, we hear you on the effects not always matching the intention, especially with items like Morning Delta 9. We’ve reached out to you personally to chat through your preferences and help guide you toward products that might line up better with the kind of experience you’re looking for. Thanks again for being part of the MOOD family, and we’ll keep working hard to turn those 3 stars into 5! ~Mood Cannabis Concierge Team