Montgomery's Reviews | Read Customer Reviews of montgomerys.com

Montgomery's Reviews | Read Customer Reviews of montgomerys.com

Montgomery's reviews

290 approved reviews, newest moderated first

MARGUE F.
Jul 14, 2017
Happy House
I've purchased many items from Montgomery's over the years and have always had a pleasant experience. In addition, I have utilized their design team, namely Jenn, to help with a full kitchen, dining room and laundry room remodel. She worked closely with me and guided me to help pick out colors, backsplash, flooring, furnishings and window coverings. My kitchen is now the main centerpiece in my home and I love it! She is currently helping me with livening up my old, tired-looking living room and I am excited to see the finished project. I recommend Montgomery's to anyone needing a little help or guidance with any project, large or small. Have fun with your project and enjoy the benefits that Montgomery's offers!
Response from Montgomery'sJul 14, 2017
Margue: Thank you for leaving us a review. We are very happy to hear that your experience with Jenn was great, and that she was helpful in picking out the perfect colors and fabrics. We also appreciate your feedback regarding our long standing relationship with you. We hope we have the opportunity to do business with you again soon! -CB
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JUDI M.
Jul 11, 2017
Knowledgeable and helpful staff
Knowledgeable and helpful staff. Love the carpet. Wonderful installer and installation.
Response from Montgomery'sJul 12, 2017
Judi - Thank you for taking the time to leave us a review. We're glad to hear you had a great experience from our sales staff all the way to installation and we imagine your carpet looks amazing. We look forward to seeing you back in our showroom. -JD
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Eric D.
Jul 11, 2017
Very please with how the workers were …
Very please with how the workers were in the store and the movers. Nothing but good to work with. Will come back to the Watertown Location.
Response from Montgomery'sJul 12, 2017
Thank you, Eric, for leaving us a great review! We appreciate your feedback about our store and our delivery team. We look forward to having you back in our Watertown store soon! Thanks again. -RL
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KARMA C.
Jul 4, 2017
I recently purchased a twinhome and the …
I recently purchased a twinhome and the bank had a promotion consisting of cash back or a Montgomery gift card. I chose the gift card as I wanted to purchase a couch. I went in to the store and was immediately greeted with a smile by Emily. I found the perfect couch for my new place. She suggested I purchase the warranty to protect my new couch which I did purchase. I did not have my gift card at this time because my closing is two weeks away. She was very accommodating and told me just to bring the card in and also to call to set up a delivery date. I took my Mother in the store yesterday to show her my couch and was also greeted with a smile. Thank you for a positive experience and wonderful customer service.
Response from Montgomery'sJul 5, 2017
Karma, Thank you for taking the time to leave us a great review! Congrats on your new twin home! We are thrilled that you chose the gift card from Montgomery’s to furnish your new home. We’re glad you received great service & had positive experiences both times in our store. We look forward to having your back in our showroom soon! - RL
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Jeanne H.
Jun 30, 2017
Sarah was so very helpful and patient …
Sarah was so very helpful and patient when I was trying to make decisions. I will most definitely recommend Montgomerys!
Response from Montgomery'sJun 30, 2017
Jeanne - Thank you for your kind review! We're happy to hear about the experience you had with Sarah during your design process and look forward to seeing you back in our showroom. -JD
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Stella L.
Jun 27, 2017
Great experience!
Friendly staff, variety options, and nice/relaxed atmosphere!
Response from Montgomery'sJun 27, 2017
Hello Stella! Thank you for leaving us a great review! We're glad you had a great experience and we look forward to having you back in Montgomery's soon! - RL
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Todd K.
Jun 12, 2017
Service from sales person was excellent!
Service from sales person was excellent!
Response from Montgomery'sJun 12, 2017
Todd - Thank you for taking the time to leave us a review. We're thrilled to hear you received excellent service; we look forward to seeing you back in our showroom. -JD
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Sharon R.
Jun 11, 2017
Mostly good....
Very knowledgeable, helpful and personable salesperson. Ditto for the delivery men. I bought 6 dining room chairs which I am happy with. The one I use the most creaks a lot. I don't know if Montgomery's is willing to take a look at it or not. I'd try to grease the chair, but can't tell where the squeaks are coming from. Not sure what to do about that.
Response from Montgomery'sJun 12, 2017
Sharon, Thank you so much for taking the time to leave us a review. We would like to apologize for the issue you are having and would like the opportunity to make it right for you. Please email your contact information over to [email protected] and we will assist you with this issue as soon as possible. Thank you again for your business. CB
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