Montana West USAReviews of montanawestusa.com

Quick to ship and takes care of any issues.

Love the wallet, I was looking to match the Montana West purse that I purchased and I got relatively close in color.

I recently purchased my second Montana West handbag. I really like both of them and switch back and forth periodically.

The bags were nicely wrap. The quality was as expected and very similar to the picture shown on the site!

I have ordered that from them twice. Now I've gotten 3 mystery wallets and have loved all 3 great quality. And they come very quickly

Do not buy from these people. I placed an order 12/16/2025, its 1/8/2026. Still hasnt shipped. Five emails, 2 attempts at chat cuatomer service, and 2 hours on hold, no person has ever responded or picked up.

Ordered a purse/wallet combo at the beginning of January and got my confirmation email that said they would update with shipping information. Never received another email. 4 days before Christmas I checked my order and the status said I still owed $4 for some reason so I went ahead and paid it out of frustration. The purse arrived 5 days after Christmas with no wallet or gift wrap that I paid for. I called their customer service and waited on hold for over an hour until the customer service agent answered and told me my order got split somehow and I could get a refund or wait for it to ship. I asked for a refund for the gift wrap and to go ahead and send the wallet and she said ok. Two hours later they emailed me saying that the wallet was out of stock and I would have to pick a different one. Do not use this company they have poor communication and questionable business practices.

Bag is absolutely beautiful! The right size and color.