monsterpiercing.comReviews of monsterpiercing.com

The items are never as described and they make the returns process as painful as possible! They overprice shipping and then charge you for returning items on top. There are lots of other piercings stores that provide far better quality and service - go to one of them and save yourself the headache!

Great seen these amazing nipple bars and had to get them absolutely in love and order some earrings and a septum ring because of it absolutely love them and shocked the reviews r this bad lol

Very poor service. I would not recommend. I bought the sterling silver opal nose ring in Gold, when it came it looked fine and I immediately started wearing it. Less than five days later it started to tarnish, eventually after 7 days it turned black. I messaged customer service only to be told I would need to "remove" the nose ring after every use, completely defeating the purpose of the product.I have a similar nose ring which I purchased for £3 which turned black also, but that one was in fact gold plated copper - so I'm disappointed Monster Piercing can even advertise that their product is 925 Sterling Silver when it's very obviously a cheap base metal.

I ordered and earring from here and it was supposed the be lilac. What arrived was a light blue earring with only one barley lilac stone and it looked nothing like what it was supposed to. I’m very disappointed and it wasn’t worth trying it return it for a refund as you only hey half your money back.

I ordered an item that was too small (my fault, didn't check the sizing), but the customer service was wonderful and helped me resolve it easily. I had opened the packet already but they took the item back and exchanged it for the right size. Start till finish it was super easy to order, delightful to have a real person helping to resolve it, and I'm really pleased with the end result and the item I purchased.

Perfect product. Excellent packaging & rapid delivery. Very happy with the result.

Very poor customer service. I purchased some clicker rings and received segment rings after 2 week of waiting for a response they expect me to send back at my expense! Ridiculous service

So disappointed with my purchase .. I bought a gold hinged sleeper earing I chose the diameter and gold thickness being the one down from the thickest... For it's cost it was my most disappointing purchase all Christmas it was a gift for my man but as it was a Xmas pressies it is too late to return it. Flimsy to say the least and quite embarrassing to give a man as a gift. This matter has since been resolved their customer service staff were absolutely fabulous , my hiccup shall we say has been dealt with with utmost professionalism and all parties are happy. I did in fact order the wrong measurement of gold as I miss understood the system ( fault on my part) the above review is rather unfair in hindsight and was written in a moment of haste without properly checking the order placed. For this I can only apologise, the delivery was on point as was the resolution.