monsterpiercing.com is listed under Jewelry & Watches.
monsterpiercing.com (monsterpiercing.com) has 30 customer reviews on Five Star Index, with an average rating of 2.9 out of 5.
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Jaz
I wish I had of googled them before purchasing and seen there other bad reviews!! I purchased several items and didn’t receive any!! Customer service are dreadful!! So now they’ve took my money and u didn’t get my order!! Worst customer service!! AVOID!!
Response from monsterpiercing.comOct 23, 2026
Hi Jaz, We are sorry to hear you didn't receive your items. We have shared the tracking and it shows delivered. We can resend it for you. Please reconfirm your address.
KUlsum K.
My order was supposed to come today. The shipping was Royal Mail first class but I just got an email today that the label has just been created and it will take 2 days to even update the tracking??? What?? I emailed them to know what’s going on, and that I’m not impressed. I would’ve ordered from a different company who ships quicker if I knew of this, but no response. Change what it says on the delivery or give people the option for other delivery options to get it quicker!!!!!! Order: 40609
Response from monsterpiercing.comOct 23, 2026
Hi, We have put in our website we take 2 days to process your order. We create shipping label on the day the order is placed and after processing we use that label to ship it. Therefore, it will not start tracking until 2 days later.
Rachael
Ordered a pair of 20g earrings, what I got sent was a pair of 22g. Not happy as were for my daughter who is newly pierced. Said they would send a replacement - they sent one earring (not a pair like I originally ordered), of exactly the same gauge. Honestly can’t be bothered to deal with them again as their incompetence is hurting my brain. Will just take my money elsewhere.
Response from monsterpiercing.comOct 23, 2026
Hi Rachael, Sorry to hear your experience with your purchase. After revisiting the order information and packing slip, we can confirm you were sent the right items. Regardless, we would be happy to resend the items or offer store credits for you to purchase something else.
Shulee
Absolute waste of money, thought I was getting sent real jewerly for my peircing, instead I got some bendable cheese metal not suitable for peircings what so ever. DO NOT BUY FROM THIS COMPANY, NOT A PROFESSIONAL PEIRCING COMPANY SELLING REAL METALS, ITS FAKE SHEIN BARS.
Response from monsterpiercing.comOct 23, 2026
Hi We are so sorry to hear this. You ordered a seamless hoop which by definition is seamless and bendable. It should be bent to be put on. However, it has to be bent sideways and not opened outwards. We are happy to send you a new piece if you confirm your address. Please contact [email protected]
John B.
Order supposed to take two working days. I am now on five days and still not received. Telephone is AI generated and useless. Says the same thing over and over. No reply to emails either. Of course this is aRoyal Mail issue but they have not received the items yet from sender so how can that be. Really disappointed and angry as items bought as a gift for today. Avoid like the plague
Response from monsterpiercing.comAug 18, 2026
HB013962047GB is your tracking number and has been delivered on 7th August already. Hope you like this item.
Mun Ling L.
Items purchased a month ago,still haven't received them. Extremely poor and unprofessional customer service. They either completely ignore your email or reply 2 weeks later. The phone number listed on their website is just an AI answering machine which is absolutely usless. Do NOT buy from them. You've been warned.
Response from monsterpiercing.comAug 18, 2026
Hi Mun Ling, Your order has been delivered already according to the tracking. Please check the address you provided is correct?
Jurgita
Don't buy. It's horrible shop. The items are never as described and they make the returns process is painful as possible! You can’t return piercing. There are lots of other piercining shop. NEVER BUY IN THIS SHOP. Never you get back money.
Response from monsterpiercing.comOct 23, 2026
Hi Jurgita, We offer returns for only items that are still sealed in their packaging due to hygiene issues. However, we can still accept exchanges or store credits if they are opened.
J J.
The items are never as described and they make the returns process as painful as possible! They overprice shipping and then charge you for returning items on top. There are lots of other piercings stores that provide far better quality and service - go to one of them and save yourself the headache!
Response from monsterpiercing.comOct 23, 2026
Hi Jake, I am sorry to hear that. We do not charge you for returning the items. We only charge for reshipping it if it's and exchange or size change.
