annabrynn1
Warranty process was extremely easy and…
Warranty process was extremely easy and fast
Response from MonopriceMay 10, 2019
Thank you annabrynn1 for your feedback! Paul S. CS Manager

Monoprice, Inc. is an e-commerce leader specializing in providing more than 7,500 high-quality yet affordable electronics and tech products. As an industry innovator, Monoprice fills a void in the consumer technology market by delivering exceptional products that are on par with the best known national brands at prices far below the retail average with incomparable speed and service. Maintaining a business philosophy that focuses on the needs of its customers, the company strives to bring simplicity, fairness and confidence to consumers and businesses shopping for big-ticket electronics and tech accessories.
Monoprice (monoprice.com) has 491 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.
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Appliances & Electronics · Reseda, California
Excellent

Appliances & Electronics · City of Industry, California
Excellent

Appliances & Electronics · Los Angeles, California
Excellent
Appliances & Electronics · CARLSBAD, California
Excellent
Showing 237 reviews with 5 stars · Clear filters
annabrynn1
Warranty process was extremely easy and fast
Response from MonopriceMay 10, 2019
Thank you annabrynn1 for your feedback! Paul S. CS Manager
Scott
Purchased Apple cables several years ago and one of them stopped powering my iPhone. With Monoprice's unlimited guarantee, I easily went online into my account and requested a new replacement. It was that easy. Monoprice followed up with me via emails and provided me with a tracking number. Several days later it arrived. I couldn't have been happier with the whole experience.
Response from MonopriceMay 10, 2019
Thank you Scott for sharing your experience, we appreciate it! Paul S. CS Manager
Ludwig O.
so far all theirs products works as expected. I've bought video and audio devices, and now a 3D printer and filament. love their products and the customer support is awesome.
Response from MonopriceMar 12, 2019
Thank you Ludwig for the review! Paul S. CS Manager
Customprofile
I have shopped at Monoprice for many years. From the very first time I contacted customer service years and years ago with an issue they have always been more than willing to help. I have never been given canned answers or responses, never been asked to buy items(because they are not in the business to sell people that call them or email them anything). They always listen to my issue and do everything they can to resolve it. Support from them has always been top notch and with the support and care they provide and the items/products they sell I will always be a customer. Thank you Monoprice!
Response from MonopriceMar 11, 2019
Thank you for the feedback! We appreciate your review! Paul S. CS Manager
David
I love the products, the prices, and the service Monoprice provides
Response from MonopriceMar 6, 2019
Thank you David for the review! Paul S. CS Manager
James S.
My system did a double order, I emailed Monoprice to cancel one of the orders. I was responded via Email quickly. I called and talked to Tim to make sure that all was well, after he checked,Tim fixed everything in a very short time and put everything back in place.
Response from MonopriceMar 5, 2019
Thank you James for your review! We appreciate the feedback on your experience with Tim! Paul S. CS Manager
Thomas P.
Excellent, prompt customer service for technical issues and exchanges. I will shop there again.
Response from MonopriceMar 5, 2019
Thomas, thank you for your feedback, we appreciate it! Paul S. CS Manager
Hamilton C.
Customer service is great, great product, affordable price.
Response from MonopriceMar 5, 2019
Thank you Hamilton for your review, we appreciate it! Paul S. CS Manager